-
October 2025 by James Strand
Very happy with the sales and service here. They took time to understand what the boots were for, my son is going to votech, and made sure he had the right ones, even discouraged the more expensive ones for the ones that would do the job better. They gave me a great deal. I highly recommend.
-
September 2025 by Minerva Medina
My husband buys his work boots at the Hanover location and he is always very happy with his purchases. He has been buying his boots and his boot insoles there for about five years. My husband has shared that both the boot and insoles are high quality. They take time to scan your feet and recommend which insoles are best according to where you work and the type of work done. We will continue to buy his boots there each year!
-
September 2025 by Edward Doolittle
Very nice people to work with, I got 1 pair of boots at regular price and 2 pair from the clearance rack at $80 ea so I gave 1 pair to my brother.
-
August 2025 by Jason Taylor
Awesome customer service and super friendly staff. I got a great new pair of shoes and had fun doing it. Thanks guys!
-
July 2025 by Steve Nell
Staff was friendly, helpful, and patient.
-
May 2025 by Kimberly Mullen
Great service, coworker’s teamwork was refreshing. Good suggestions. Would recommend!
-
May 2025 by Cindy Ault
After much deliberation between 2 pair of boots, we (my husband) decided, hoping they would break in and be comfortable. After 2 days, it was clear that they were not going to work. Upon returning to the store, the owner allowed me to trade for the other pair. Very thankful for his cooperation.
-
April 2025 by Terry Mills
No return policy when I took them back same day
-
February 2025 by Nathan
Very pushy owners, and not very knowledgeable of boots. I went in and told them I was looking for a pair of lace-to-toe boots and they looked at me like I had three heads…they said they never heard of lace to toe boots. And after I bought a pair of boots and the outsole started to deteriorate (a little over a year later) when I had a question about warranty coverage, he (store owner I guess) got very impatient and irritated and kept saying “I don’t know what to tell you”. I will never buy from this store again…and I might stop buying Red Wing altogether. Been buying them for nearly 30 years. The quality is not what it used to be.
-
February 2025 by Jordan David
Staff was very helpful at helping me find an alternative to my preferred boot. They are good people looking out for their customers! I love them!
-
January 2025 by Ben Lapole
It was a very good experience. Customer service was very good and made the process quick and easy. Provided information to help with the decision of buying the right boot.
-
January 2025 by Tristen Trull
I recently ordered a pair of boots from this store & had them shipped to me where I live in SC. I called to see what the return policy was & the gentleman told me they absolutely do not do returns. So I’m out $170 for a pair of boots that don’t fit. I don’t understand why I can’t return a brand new pair of boots that I ordered 3 weeks ago. Oh wait, I do understand, it’s because the owners are cheap & their customer service is nonexistent. I even offered to pay for shipping. You try & do the right thing & not order from Amazon & it comes back to bite you. It’s very common for boots not to fit right, and for $170, this isn’t right. These people are crooks
-
November 2024 by Sean Meckel
Nice store and staff. Very helpful.
-
November 2024 by Kenneth Murphy
Excellent shoe shop. Great customer service. Made in USA 3835 red wing boots are the only shoe/boot crossover that last me more than three years. For me it’s only Red Wings.
-
October 2024 by Kristi Mitzel
Awesome customer service thank you??
