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February 2024 by Wendy Knox
Guy was very informative about how the rental agreements work. Answered all questions we had.
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January 2024 by Alisha Meadows
So far I had no issues
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November 2023 by Anthony
The interest sucks but it's a great option when you need appliances and don't have great credit or 1500 dollars to spend at the moment. They've helped me keep my family comfortable and continue doing so. I appreciate the rent a center option And the management at the Hanover P.A. location. Jeff is reasonable and perfessonal which makes dealing with them a pleasant experience. Thank you for being patient and understanding. I would and have recommended them as a alternative option for anything they Carrey that you and your family may need. Times can be hard and like i said the intrest sucks but with Rent a center your family don't need to go with out. Sometimes Family's about sacrificing your personal comforts for there's. check them out for yourself what do you have to lose.
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November 2023 by Joey Warehime
I will there was an option too let no stars at all. The manager Jeff is very unprofessional and very rude to customers when they are the ones that do wrong and charge customers cards the wrong amount an then charge the wrong card to someone else that lives in the same house hold. What it is considered a fraudulent charge cause no permissions was giving to charge that other card of the person in the house hold. The manager said he could not do nothing to resolve this an I would have to wait 4 days for my money to go back too my card. Then I was hit with a 40.00 over draft fee at my bank an Jeff would not do anything to take care of the 40 so I had to take time out of my busy day to go into the bank my self to get this cleared with them. So I would never recommend this location to anyone at all. Do your purchases elsewhere were with a different rental company that treats customers better. Jeff needs more training an all an should never be working with customers.
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April 2023 by Shannon Ickes
We enjoy renting from rent a center!
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October 2022 by Mezz Mezzrow
Kevin and the delivery guy's are great.Kevin "store manager" strides to make sure you're happy. They guy's couldn't get some furniture up the stairs so he was able to replace it with something else. It's gonna take a while for the items to come in so he's letting me use something until they arrive.
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April 2022 by Shel Chill
Kevin is a consummate professional an provided outstanding service to our family. I was short on time and in a pinch, and they delivered promptly.
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March 2022 by Angel Bell
Excellent work, really helped me out today and will most definitely rent from then again
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February 2022 by Adore Evans
They give me a used mattress with bed bugs.. they told me they are going to bomb the mattress in there truck and reuse it very disgusting.... they also not willing to give me a refund very awful store....
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September 2021 by Mario Rodriguez
Terrible costumer service, laughing and not taking job serious..not recommend..
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January 2021 by Jennifer Beachtel
Do not ever go here. I rented from them various things over the years. Today my husband went it to discuss a new couch set. They are now requiring personal bank information, the vin number, make and model to your car. If you own a home you have to show mortgage agreement or the deed saying you own it. Since they do not require credit they can not legally ask for any of this.
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December 2020 by Jewels Martin
I went to order PC I got a callback asked me to verify information asking me to verify income asking me to provide employer’s phone number asking me to provide for references .I provided proof of income and was told I couldn’t rent because my living situation I lost my home due to the COVID shut down I’m staying 10 distillery drive emergency family services center until my apartment is ready to be moved into , this is discrimination Financially I proved that I was fiscally responsible and eligible to pay and was still told no due to my living situation and if that isn’t discrimination I don’t know what is like discriminating against someone who lost their home ! My legal address is what I provided I get my Verizon bill sent there my bank statements all mailed to me ... I wouldn’t trust anyone there in trying to post the audio recording of the conversation but google will only allow me to upload photos ..... Kevin is the one that denied the rental agreement
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July 2020 by Paula Klingensmith
I only deal with Kevin. He is so nice and helpful
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August 2019 by Robert Constantine
It works if you don't have credit, but you pay twice as much for any product purchased there!!
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August 2019 by Shante Turner
Horrible experience will never recommend anyone to purchase or lease anything from this place horrible customer service they have no respect for the customers at all
