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February 2024 by Kevin Boyce
Austin was very professional, courteous, and did a phenomenal job. Thanks!
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February 2024 by Nathan Fuchs
Service was super quick and staff were extremely helpful and friendly. Highly recommend!!
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February 2024 by Richie McKinley
They put my glass in and re did my eyesight in 3 hours great job.
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February 2024 by Sherry Renee miller
Very kind, informative, and helpful!
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November 2023 by Tami Powers
Great service and work done ?
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October 2023 by Lei Ying Lo
I had questions and it's literally impossible to speak to a live person when calling this number. The robot that answers doesn't even give you useful info. Customer service is nonexistent.I'll go to someplace that will actually answer the phone.
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October 2023 by Nicole Soots
Had a 9 am. appointment and arrived 10 minutes early. Told me they were running behind and it would take 2-2.5 hours. It did only take 1.5 hours however, there were only 2 people working at this shop. They kept getting interrupted by customers walking in and the phone ringing. The huge disappointment, windshield looked fine after I left until the next day when I noticed another crack on the opposite side. The windshield was either broken when they put it on, or they damaged it when putting it on. I did not drive anywhere that caused anything to hit my windshield to cause another crack. Now I have to spend another day going to replace a second windshield.
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July 2023 by Chris Leppo
Twice I have scheduled an appointment and Safelite has canceled them due to their unorganized bs. I would not recommend this place for anybody. Find a better place
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June 2023 by Jeffrey Pope
I had an appointment and they started on time. All things quoted were accurate and true.
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April 2023 by Matt Norris
Had a chip in my windshield repaired. They started at the specified time and I was completely finished 25 minutes later. The repair looks good and their promptness was appreciated. I’ll continue to use this business. Was an easy interface between Safelite and AllState insurance. Zero hassle and zero out of pocket expense. Yay.
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February 2023 by Jaime Bouder
I definitely appreciated their service in replacing my passenger side window. They took out the carpets in the front and back and vacuumed out all the glass which was nice. My appointment lasted about 2 hours, but this was only because my newer Subaru has anti-pinch software that is difficult to reset. I can make my window go up and down but I'll have to get the setting reset at my dealership. If your car has this feature, I would check with your dealership beforehand to ask what they recommend and if you are able to go elsewhere for service. They tried their best though and even looked on YouTube to try to figure it out, but I'm honestly just grateful to have a window again.
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December 2022 by Linda Stahl
Not as good as Auto Glass Guyz in New Oxford PA... Guyz was $50 cheaper & fast.
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October 2022 by Jim Korn
Our experience with their mobile service was terrible. Despite specific arrangements being made in advance, they canceled our appointment because they called just prior to the appointment time when we happened to be out of a cell coverage area. By the time we called back, about 20 minutes later, the appointment was canceled and they were one their way to the next job. We scheduled the job to occur when we were not with the vehicle, and all the arrangements were made ahead of time and in great detail. So, there was no reason for them to call us but they did anyway and then didn't show up when we didn't answer the phone immediately. We ended up having to take it to their shop the following day, where the customer service was great and the job was done promptly and as promised. So, I would not use them for mobile service again. If you can take your car to them, then I would highly recommend them.
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August 2022 by Michell B.
Hanover Safelite rocks. Took great care of my care friendly and nice people to deal with!!
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August 2022 by Katrina H.
Do not go here these people are CROOKS!!!! If you are local to Hanover/Gettysburg area I would Strongly Recommend giving Auto Glass Guys in New Oxford a call before ever going to Safelite!!! Don't even waste your time calling to set up an appointment because you won't get nobody you have to do everything in online and for some people that's fine but I had a promo code for $80 off and windshield replacement prior to me applying the promo code my windshield they quoted me was only to be $317.58 after applying the code so it brought it down to $238.58. So I went to set up the appointment for them to come out and install it an I took notice that the price went from 238.58 up to $317.58 ($387.58 before the 80$ discount)!!! So after calling six times and going through every prompt possible I finally did speak to a representative an her exact words were "ma'am I don't control the pricing" so my exact words were "that's fine I will take my business elsewhere" and that's what I did!!!! An another thing they Also neglect to tell you is the quote price does NOT include labor, windshield disposal plus taxes and fees so altogether my windshield would've ran me $361.11 an that's including my so called 80$ discount!!! Which after calling Auto Glass Guys in New Oxford they quoted me $240 total that's installed taxes fees the whole 9 yards and they're even coming out to my job to install it!!! So like I said if you'd like to save $120 if not more I'd recommend going with them versus Safelite any day!!!!