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February 2024 by James Jones
Just moved to the area and it was my second time at this particular store. The first time the customer service was great and they were very knowledgeable. But today I was definitely racially profiled. I’m not normally one to speak about stuff like this but the fact the the cashier literally stood next to me while I shopped was insane! Like I literally started to stare at her as she just stood there looking in the other direction pretending not to be watching me. It took everything in there not to cause a scene. I won’t write this store off because I did have a very pleasant experience the first time but they definitely have some retraining/ firing to do.
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December 2023 by Jma
I asked a woman if they had color oops because I wanted to remove my black hair color to lighten it back up to brown again and they didn’t she offered me another product but, the product she gave me instead bleach my hair…. Don’t take recommendations from Sally’s I learn the hard way….
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October 2023 by Ira Denina
Good store, excellent specialists, good service ?
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August 2023 by Donna Scott
I shop here for my supplies
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November 2022 by Nikki Hawver
??♀️???♂️ Employees are always helpful and friendly! Store is clean and tidy, which not only makes browsing & locating products easier but eases the mind as we live thru a Pandemic ? ??Prices are competitive & reasonable?✨✴️✳️HIGHLY RECOMMEND ✳️✴️✨
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May 2022 by Madeline Overmoyer
Staff was thoughtful, generous, and friendly. Thank you!
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February 2022 by Rare Sleep
The only Sally's I've ever been to on the entire east coast that doesn't have black hair care products....Not sure how that works exactly but when I tell you there was NOTHING! Hanover is already limited without it being blatant.
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January 2022 by Garrett Spicer
I was just there and they have a sign temporarily closed although everything suggest they are open..... now to get what I need we have to either go to Maryland or go to York Pa....
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November 2021 by Elyse Krichten
Personal was helpful and nice and friendly .They have lots of selections and things we want and need
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November 2021 by Ashley
I was in last week and Sarah and Ally were extremely helpful to me! I was recommended the product, Sause. And WOW! This stuff is amazing for my frequently died hair! Thank you both for all the help!
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March 2021 by Autumn
The employees were super helpful.
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January 2021 by Ashlyn Lovett
Always a pleasant experience!! The associates greet you the moment you walk through the door. The BONUS...There is always some kinda sale.
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October 2019 by Ivan Hernandez
Staff is really knowledgeable and helpful. I was greeted with a welcoming smile when I walked in. Kerstyn answered all my questions and helped me find what I needed. My English isn’t the best so at first it was difficult to communicate but she went out of her way to get someone to translate for her so she could answer all my questions and made sure I got what I was looking for. Will def be back for more products
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September 2019 by Carmen Madrigal
Sally's is a joke. Cooperate doesn't care about how employees treat costumers. I had a terrible experience at the Hanover Sally's and cooperate was involved & were supposed to follow up but never did. If you are not American I recommend you take your business elsewhere. I had the most horrible experience because I'm Hispanic.
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February 2019 by It's Only Me!
Helpful clerk, Bianca, helped me find everything