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February 2024 by Affcon
avoid doing business with santander at all cost they prey on there customers an do not care about you
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February 2024 by Alan Fisher
The branch staff were great, but the bank as a whole leaves a lot to be desired.
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May 2023 by Kathryn Briner
I wanted to open a savings account. Was told they wouldn't help me. I had to do it online. So I went to another bank.
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May 2023 by Eden SanBoeuf
Zero stars would be better. Not allowing someone to deposit cash into an I’ll family members account when I had all their information makes no sense. Don’t use this bank it’s a joke.
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April 2023 by Brittany Hart
This morning, my husband went to cash a check and the teller informed him we need to open a joint account to do so. My husband asked what time they closed and said “I’ll be back.” A few hours later, my husband and I BOTH came back to open this account. The same teller says “oh you’re back. Let me see if we can help.” After a few minutes the teller tells us that they can’t help us today but can tomorrow. He continues to tell us we need an appointment to have a joint account. If that was the case, why didn’t the teller tell my husband that earlier? He should have said, “Wait, you need an appointment, let me get you on the schedule.” Instead, he talked back when he was in the wrong. I do NOT suggest opening an account at this branch. Very unhelpful and overall a waste of time!
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November 2022 by Kathy Everly
Customer support for trying to get help to set up online rude have been waiting an mind ya nit the first time for my mortgage payment bill they don't like you to be ahead but dang if your behind watch out I bet never been behind always ahead. Been waiting for over 2 months again for a bill statement phone call after phone call an we have no branch in our town anymore I'm old an don't like to drive far
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September 2022 by Kelly S
I came into this Santander bank a few weeks ago wanting to open an account along with other services since I have recently moved to the area & would like something local close to home. when I first walked in no hello or anything other then the only person who gave positive customer service, the manager.I went to the teller line and mentioned to the teller that I was there to open an account to where he gave me the impression that he did not want to help me. Needless to say I felt as if he assumed I want worth the while or a waste of time due to my appearance along with ethnicity. Chris was so kind & knowledgeable, but ultimately if I was treated like that in the beginning, & I haven’t invested my money in this back as yet, I can only imagine the treatment I would be enduring once I am a client. While I waited to be attended, I heard the same teller, Luis, talking and cussing in Spanish on the phone in his office while I was there. I asked around about that bank & come to find out, the way he treated me seems to be the way he treats a lot of folks. I don’t understand why he would discriminate or even make it hard for his own race. discrimination at its best. I DO NOT RECOMMEND OPENING AN ACCOUNT HERE.
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June 2021 by B Mac
Santander in general is my favorite bank. Professional service with zero hassle. This specific location; I attribute my investment portfolio, the manager gave me advice to invest instead of savings. Next level banking in my honest opinion. Lack of locations may be the only downside, but for me it's never been a problem.
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December 2020 by Cheryl Harrell
This location always has given me great service. Staff is professional and kind. Santander overall has provided my family with excellent account security through many attempted frauds....thank you Santander!
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December 2020 by Allen Arndt
Atm is out of order and branch is closed at 110 Saturday afternoon. Now I must pay a fee to use another bank's atm. This is a bad customer experience. Get it together!!
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October 2020 by Alexis Brango
Such a friendly staff! They're so quick and efficient which gets me in and out super easily every time!!
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January 2020 by Batey Rules
The worst service ever.
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November 2019 by George Logothetis
They're very polite and helpful.
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October 2019 by robertrashthefugitive extraditionvirginia
this place is ok but watch out 4 a konvicted kokaine dealer scam artist u cant trust who lives in town c photo
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September 2019 by Randy Laughman
Spent 15 min in the drive through awful dont recommend this bank at all.
