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August 2023 by Google user
I know the name says Stephan, but my name is Linda and my fiancé is Bernie. We had an awesome experience today. Ben was so helpful and excellent customer service. TMobile … hold on to this one. I’ve never had better service anywhere. Will tell e everyone!
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May 2023 by Emmy burbol
After the week of customer service I had dealt with I was over it . I had already been to another store and talked to idk how many departments in customer service so I wasn't expecting much walking in today but we left pleasantly surprised. Rob and another guy were in the store when we got there but Rob was our actual sales person. They were both polite pleasant very knowledgeable and helpful. We left with everything we needed plus a better plan than we started with. Rob made everything as easy as possible plus he explained how to do a few things at home to make my life easier since I'm technology illiterate. This Will definitely be the store I use for everything from now on.
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April 2023 by Cindy Hoffacker
Ben Lambert has gone over and above the Call of Duty he has been so helpful I cannot begin to praise him enough so please give him a raise thank you very much
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February 2023 by Jerrie Arter
I had a wonderful experience at T mobile in Hanover. Pa.on Tues. Ben and Rob the manager. did an awesome job fixing me up with a new phone. I will surely spread the word. Thank You so much. ?
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January 2023 by Jean Hicks
We have had a fantastic experience with The T Mobile store on Carlisle Street in Hanover Pa. Forest and Katelyn have gone over and above to help us out with our purchases and answering any and all of our questions. We will definitely be return customers. Thankyou so much for all you did .
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January 2023 by Dorothy Carson
What an awesome experience with the best ever rep. Matt went above and beyond to resolve the issues. Matt exceeded my expectations and he is a credit to T Mobile team.
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January 2023 by Julie Fuller
Customer service rep, Matt was very helpful and thorough in his explanations to all our questions. He has a great personality and made our experience enjoyable.
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January 2023 by Looney Mill
Forest was awsome got me hooked up and done and answered all my questions and worries In about 10 minutes fastest best serves iv ever had in a phone store Thanks
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December 2022 by Lynn Reed
Rob was great. He was very knowledgeable and patient with all my questions.
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November 2022 by Heather Cole
Great customer service! Forest is very helpful and shows the upmost professionalism.
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October 2022 by Victoria Irvin
Honestly service is completely garbage. Extremely disappointing. It was great when I had Sprint but since T-mobile bought Sprint out, I had nothing but issues.
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September 2022 by Cindy Gordon
Ben did a super good job! Fast and efficient.
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September 2022 by Florella Dabbs
Matt is the greatest man and salesperson you will ever meet. Go see Matt don't shop anywhere else!!!
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September 2022 by Seth Weaver
Was an awesome visit!! Ben went above and beyond what he should do and I appreciate him for that. At&t made it hard to switch over but he worked his magic and I am happy he did.
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September 2022 by Mel in Wright
Ben was awesome!! Got me all set up with new service. I recommend going here for your T-Mobile services.
