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February 2024 by Patrick “Pat” Parrish
Typically a person to buy a phone online and set up myself but my parents told me to go see Willam Novak after their great experience and easy process. Defiantly would recommend going into this Verizon.
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February 2024 by carol Morrison
I've been a Verizon customer for 20+ yrs. Recently had business at our local Verizon store where I met Donald Fischer, he assisted my husband and I and I'm here to say he was the most professional, helpful and pleasant sales rep we've ever had here. Before this encounter we contemplated leaving Verizon. He deserves more than a gold star, he is definitely an asset to your business. Thanks so much to Donald, your help was greatly appreciated!!
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January 2024 by Mckenzie Jones
I made a previous review a couple months ago; in which they begged me to delete. Here i am rewriting it. The store didn’t have displays at the time which i was really upset at and would not let me see the new Iphone 15 out of the box in turn for not having displays. Who doesn’t let their consumer look at the product they’re buying? Phones are so valuable now a days. I was very upset with my visit and the person didn’t seem to know what he was talking about at all. William almost made me pay an extra $200 to get my new phone before one of his coworkers corrected him. Will not be going here again.
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December 2023 by Annette Hubinger
Amazing service. Very patient and helpful with adding lines and switching our home internet. Answers question and follow-up as well. Donald is awesome. Truly appreciate his help and kindness.
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December 2023 by Mary Murphy
Kyle Null deserves a raise. He was a very very big help. He was very pleasant and respectful. I will definitely be coming to see him if I need any further help.
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November 2023 by Heather Vu
I have nothing but amazing things to say about this place. My family and I have worked with multiple sales associates here over the years, and they’ve always been friendly, patient, respectful, and transparent. My father and I even recently moved away from the area, but we came back to visit solely because of how much we love the care and service we receive.Kyle Baker and Kyle (didn’t get his last name, but he was new, helping, and following along) helped us tremendously when switching back over, were very knowledgeable in different factors that would apply to the plans we wanted, were patient, and helped us understand each step and even helped us when it came to necessary accessories as well! Transparency, customer service, knowledge, and friendliness are big things to me and everyone here has always exceeded my expectations. Their helpfulness and service also continues afterwards with check-ins and availability over the phone. Will be always going here for our cell phone and cell service needs! Thanks!
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July 2023 by Sandy Spitz
Doyle was awsome. He was so kind and caring. He took the time to explain every thing. I've had Verizon for years. He is the best!! I understand now why I should purchase a newer phone.
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July 2023 by Greg Stange
I couldn't be happier with my experience. The person they assisted me was extremely knowledgeable with the transition to my new phones. He gave very good advice and info that swayed my purchase to the S23 ultra as opposed to the S23+. I am very satisfied with my purchase and overall experience.
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June 2023 by Carl Baker
Store was clean and neat, no phones on display. JJ was great to work with store manager worked with staff very well. I would highly recommend this facility for your wireless needs.
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May 2023 by Jonathan Crowl
Doyle was a pleasant salesperson to work with. He is very polite, knowledgeable, and willing to help and work with his customers. He definitely made getting a new phone a wonderful experience.
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May 2023 by Andrew Howe
Everything Doyle helped me with was very easy to understand. I would recommend him to anyone coming through who wants a knowledgeable salesman, and someone who will go above and beyond the call. Could not recommend him more.
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May 2023 by Emily Blizzard
Doyle is an excellent representative! If he isn't a manger already he should be!! Very kind and easy to work with! I would definitely recommend him for any needs you would have.
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May 2023 by George Markle
Doyle was fantastic!! Answered all questions with no rush. Very pleasant to work with and would highly recommend him to anyone! It's hard to find good help but he went above and beyond!!
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May 2023 by Vicki Markle
Doyle was fantastic!! Answered all questions with no rush. Very pleasant to work with and would highly recommend him to anyone! It's hard to find good help but he went above and beyond!!
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April 2023 by Abbey Johnson
Doyle is the BEST! I went into the store with a relatively simple goal. Doyle went through all of our special offers given our tenure with Verizon, pieced together an amazing puzzle of which phone on what plan, what to upgrade instead of keeping, for literal cents on our current monthly bill. He had all the math written out as we looked over each line’s needs (personal, business, iPad for kids) and had us walking away with 3 new phones and 1 new iPad for less than $10 more than what we pay now. I sat with him for over 2 hours, as he shared his hot wheels car with our 2 yo and 3 yo, and swapped parenting stories. Keep Doyle happy, Verizon, because he’ll definitely help you gain and keep customers. THANK YOU DOYLE!