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November 2023 by Austin B
Brought my car in for a knocking sound it was having and was literally told I needed a new motor. Knowing that was not the case, took it to the dealer and it was just an alternator and car runs great. Used to take all my cars here but no more.
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November 2023 by Morgan Hibell
Service is always great here. Best place in town!! Helpful customer service and speedy repairs!
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October 2023 by todd
I had an unexpected problem with my door locks. Rob was able to get me in right away. Pat quickly fixed the problem with no charge. I have used these guys for multiple vehicle repairs. They are always professional and have helped me out any time I've needed them. Defintely recommend using them for any vehicle repairs.
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July 2023 by Marsha jablonsky
I was leaking oil and very freighten, Rob took care of me right away and topped off my oil and got me back on the road, Tim and Rob always take very good care of me and my car. Thank you so much!
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June 2023 by Steven Breisch
I have been going to Just Cruisin for over 40 years. I was there before it was Just Cruisin. This is the first time I ever felt like I was taken advantage of. My Daughter took her car in for inspection, They then contacted her and said they recommend changing fluids in her car. Coolant, Brake and Transmission fluids. She trusted them and said ok. That "Extra" service took her inspection from $200 to $1200 and none of it was needed. It would have been nice to give my daughter some expectation of cost. I was also told that my tires would need to be replaced next year. Those tires are 60k mile good year assurance tires that have 15k miles on them and are less than a year old. Since Rick has sold it seems the place is more into how much money they can get from you rather than doing a good quality service and good customer support. I used to recommend this shop to everyone, I don't think I can do that anymore.
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June 2023 by Chris V
A year ago I took my car in for brakes. After I got the vehicle back, the brakes started making noise so I took it back. They said that they tightened the brake pads and the problem was resolved. Months later, my brakes started grinding. When I took it to my ACTUAL mechanic, he said that the brake pads were the wrong size. if that was the case, then why did Just Cruisin tell me they tightened the brakes instead of double checking the size? 0 stars, that could have caused an accident.Service: Brakes
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May 2023 by Stephanie Wyse
I've been taking my car here for years and have always had a great experience. Very friendly staff. I came in today for some questions about my car and Rob took the time to answer them all and was very helpful. He went above and beyond. I would recommend them to anyone!Services: Air & cabin filter replacement
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May 2023 by Marisa K
I’ve taken my car here for years but unfortunately I won’t again. I went here for my inspection in March. First, they charged me for 3 new windshield wipers (my car doesn’t even have a rear windshield wiper). They did apologetically refund it. However, not even a month later, my tie rod end snapped and my car broke down. They should’ve seen it was worn during my inspection. I’m not sure if the quality has changed after being acquired but I don’t trust their service anymore.
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May 2023 by Jason Hoffner
Just Cruisin is a quality establishment. They offer good work at a good price. Rob Brossman is an excellent and knowledgeable service advisor. They will meet your automotive needs!Services: Oil change
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April 2023 by Rebecca Bibro
Michalak's just cruisin is always helpful with all my car needs. They even took me right away in 5 minutes the other day when my tire had a nail in it. They were able to patch me up and get me on my way in about 20-30 minutes. Rob at the front desk is very knowledgeable and kind. I will continue to use this business for my car needs.
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April 2023 by Jessica Howe
I went in to have my car looked at bc I noticed it was making a strange noise and they quickly diagnosed it and also let me know I needed my brakes serviced. I was pretty certain they had done my brakes when I had my inspection recently so I was going to ask them about it when I went to pick up my car but before I could mention it they informed me that they knew they had done them before and wouldn’t charge me for the repair. I was really encouraged by their honesty and will definitely be back for all my future repairs!Service: Brakes
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February 2023 by C G
Only been here once so far and brought my truck in for a routine inspection. Took a little over 2 hours which I considered a little long, but not bad. The owner and techs were appreciative of my build and more importantly respected it. I asked the tech to use a specific socket for my aftermarket wheels and they did. I told them to only remove one tire, since I put on new rotors and pads recently and they did. My hood latch isn't the best and when the tech couldn't pop the hood open he didn't force it and he let me know and I did it for him. Lastly, they recycled my oil for me (I change myself). Only gripe was that I got an inspection sticker for the previous month, despite bringing it in the first week of the new month after expiration, but no big deal :D. I appreciate this atmosphere more than one of the Ford dealerships I used to go to and will be returning for next inspection.
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February 2023 by M W.
Recently got a quote for an oil change and scheduled the appointment. While the oil change was in progress, got a call for other items that may need attention--rotate tires, low brake fluid, battery supposedly getting old. Informed the attendant that I'd like the brake fluid topped off and none of the other items. I understand upselling, but my instructions were to simply top off the brake fluid. I pick up the car and they've done a complete brake fluid change. Surprise! An additional $150 bill. At the very least he could have informed me that "topping off" is not recommended or part of their standard operating procedure. Instead, he said nothing. That's what happens when a business changes hands. Now I'm changing mechanics. Or should I say I'm just cruisin'?
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February 2023 by Ron J.
New ownership has destroyed this place, $115 for an oil change. I have been a customer for 20 years and that has ended today. terrible place. I have three cars and a company truck that I have taken there. My wife's company fleet vehicles USED to get serviced there. I checked with the jeep dealership on the same service and they were $74. Zero stars and the middle finger to michalak's
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January 2023 by Bailey Pizzo
Took many vehicles to them through the years. Always had a problem with them replacing stuff and not know till I went to pay the bill (Stuff that I know for a fact didn’t need to be changed). Final straw was bringing a vehicle to them one day for inspection. They said it needed a few minor things that I was able to replace. Which I replaced and brought back. Come to find out they “double looked over the car and I was missing a sway bar end link” which i wasn’t. I know for a fact that it wasn’t because I had the tire off to replace the breaks. (You don’t need to remove the end link to replace the breaks) I truly believe they removed it from the vehicle so they could charge me to replace it. Scam artists
