-
January 2024 by Olivia Brill
Jim was my service rep and it was the best experience I’ve had at an AT&T store!
-
January 2024 by Dallas SB
December 29th 2023, I placed an order for an iPhone around 2 pm, came into the store to pick it up and they told me it was not ready yet which is ok because I work a minute away and I can just come back. 3,4,5 then 6 o clock comes around and I still hear nothing back, went to go check up and there’s nobody in the store when it is specifically advertised to be open until 7 pm, the lady who originally was there was just sitting in front of the store in her car on her cell phone. Watched me walk up to the door looked me in my eyes and looks back down at her phone. Closing an hour before the advertised time for a MULTI BIllION dollar corporation is one thing. The employee just sitting there watching customers come up to a prematurely closed store is ridiculous. I’m half tempted to take my money back and never work with one of these stores again.
-
December 2023 by Lisandra Gonzalez
Dawson is great! He was knowledgeable & very professional in setting me up with new service with AT&T. Jim was great as well with my trade in credit. I travel the extra distance for their services.
-
November 2023 by Pamela Meloy
Drove specifically to this location as it was supposed to be open. Got here just before 1pm. Paper sign on door said closed till 1:50pm for lunch. I appreciate that everyone needs a lunch break! I definitely do. But then post it on the site so I know not to go out of my way to a closed shop.
-
September 2023 by Lucille Troup
Dawson was incredible! He worked to answer every question & explained differences in plans & devices. He was courteous and helpful throughout the entire process. The experience was very positive.
-
September 2023 by Danny Hillary
I was having a good day as i went to store then i had technical issues trying to get a new phone that was frustrating. Dawson was highly patient very professional, he was a light in this world and wish him nothing but the best in life!!!! Even tho I wasn’t able to get it phone he was a rock as far as keeping me calm. Will return to get phone for sure!!!
-
September 2023 by Alex Jones
The rep named Justice is a complete crook. I switched from one provider to AT&T. It was a complete headache to switch from one company to another. However, the rep Justice was adding things on my account without my permission. When questioned about it, he said " you can call customer service to remove it". When spoke with his useless manager Dawson, he refused to answer any questions if it was common practice for a rep to just add things to your account without your permission. Do not use this franchise location. Use a corporate store.
-
April 2023 by Josh Bain
Chandler seems to be the only employee is this company with a brain. He is the only one who actually had an interest in helping me. If you have ATT, I highly recommend going to this store only.
-
April 2023 by josh bainbridge
Chandler seems to be the only employee is this company with a brain. He is the only one who actually had an interest in helping me. If you have ATT, I highly recommend going to this store only.
-
February 2023 by Carol DeNoon
Chandler was really awesome. We hit some bumps but he did amazing to get me up and working again. Thank you Chandler.
-
January 2023 by Candice Yohey
Tyler is the GOAT at this location. 5 minutes and 15$ later he saved me from chucking my laptop out my car window. Thanks for saving me time, money, and my sanity!
-
October 2022 by Critical Thinker
Destiny went above & beyond to make sure I chose the right phone and what my needs were as to why I picked the phone I decided. She answered all my questions easily! Very knowledgeable in her line of work! She fast too! Check her out!!
-
December 2021 by David Bui
Went in yesterday to get a new sim card for an existing tablet number so I can access 5G. Representative wanted me to add a new line, and cancel my old one which makes no sense and harder on me since they can’t even cancel in store. Obviously you wanted a churn so the rep can make a quick commission. Even when I said why couldn’t I just grab a sim card, she said I “HAD” to. I will be reaching out to your account manager and district manager for this deceptive practice.
-
October 2021 by Dez McArthur
Mackenzie the store manager was AWESOME! She is a great asset to AT&T team. She was the only one working the day we were there and she handled every customer after we arrived timely and quickly and still took care of us. Appreciated her so much even so during this pandemic ?.
-
September 2021 by Chris Porter
Best AT&T store in Central Pa!!! Nicest staff I’ve ever worked with and their prices for what you get are incredible. Come here before anywhere else I promise you won’t be disappointed :)
