“Working with Tim and the crew has been a pleasant experience. Even when (very small and infrequent) issues arise they handle them quickly (and are on top of them before we even notice).”
“The showroom is less than impressive. However, we were able to find a beautiful bed frame available for immediate delivery. The salesperson at the front desk was helpful and friendly.The kitchen and lighting equipment store located within the store was less than impressive. Staff member didn’t even get out of his chair to assist or greet us. Begrudgingly answered our question with no follow up. We were interested in both a new refrigerator and microwave. We will spend our dollars elsewhere.”
“I highly recommend ProSource! They were very helpful and had so much to choose from. I bought my sink and quartz countertop from them. Now I am looking into their carpets”
“Very helpful, customer-oriented staff. Wide variety of flooring options. We chose these folks over other local options and are happy with our experience and purchase.”
“We purchased luxury vinyl for the entire house. Athan and Grant did an amazing job with the installation! They gave us continuous flooring between rooms without any room transitions/dividers. The installers were very friendly and professional. We are very happy with the end result.
We did have a negative experience with their sales person. When he came to our home to give us a quote, I made it very clear that I wanted all the old flooring removed so that all the flooring would be even and no room transitions/dividers. After I signed the contract and paid the deposit, he tried to say that we had agreed to have the new flooring installed over top of the old flooring in the kitchen and bathroom with room transitions/dividers. After a heated argument he finally said, 'I talk to too many people to remember who said what.'
I'm still giving M&Z a 5 star review because the installers were great and we're very happy with the end result. Just make sure to get everything detailed in the quote before you sign anything or pay the deposit.”
“I have been coming to Backdoor Floors for the last 5 years for my rental property flooring renovation materials. Mike has great products at the best prices around! Great service and experience! I recommend stopping in for your next flooring project, you will be blown away at the saving compared to local vendors!Happy Customer,Adrian WoodmanBuilders Property Management”