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October 2023 by Mese Mese
Dissatisfied by the long line of 7 people as one person struggling and everyone else ignoring the long line. Really disappointed that they didn’t look around n see the problem. A single deposit took a half hour.
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September 2023 by Antonio
This rating is solely for this branch not the company or the other branches within the company.It's a new location so the excitement and the hype behind it is expected and real. When you first walk inside you'll either feel welcomed and relaxed or shunned and lost. I was the latter. I've been in numerous banks and I can honestly say, this may be the first one where I've been inside and don't recall what the layout looks like. This is sad, as one can tell that the company invest a lot on it's aesthetics.I am not sure if they are just picky or just prejudice towards certain people.I walked in to create a business account and was met with immediate suspicion of fraud. When I asked if I could speak with someone about the promotions they offer I was told the next opening for a sit down is in OCTOBER this was in AUGUST. I was shocked and looked the teller in the eye and ask you "you really mean to tell me, I have to wait 2 months to open a bank account here" she flat out said yes. When I asked if I could do it online, she said no. She then offered to "create a profile" for me to put in the system to which I said no thanks. This is where my inkling of being profiled began as she just told me that have no openings for 2 months, I can't get a sit down, I can't open an account online but she can create a profile for me? She offered to have someone call me within the week to which I then gave her my name and number.About 2 weeks past, nothing. I decided to go online and read the business promotions myself and what was necessary to create the account.****This is where I feel my suspicion of the branch flagging either my name or number as fraud began****After I created my account online, literally everything IN THE BEGINNING was a headache. Every time I tried moving money around from others banks it was being rejected or flagged. It was not until I messaged them through the secured service (great feature by the way) that I am trying to run my business smoothly and I need them to stop flagging my account activity, that it was halted and things are fine now.You may be wondering why I still decided to go with them, they were the only local bank in the area that I visited who could give me a business credit card. Wells Fargo was the other option but we all know their history so I decided to put up with their shenanigans here. For now.
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September 2023 by Myriagon Solutions
The team at this branch was very helpful in trying to resolve a Kafka-esque situation created by the Chase institution. Very frustrated with the broader Chase institution, but I cannot thank enough the warm, friendly and attentive staff at this location.
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September 2023 by Sharlene Mikula (Shar)
The manager and Tyler was very nice and everything they touted about the promotion is true
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September 2023 by Lia
Wasted my time and lied about seeing me within a certain time only to be forgotten about. I sat in the lobby for over an hour and that's because I didn't make an appointment, but they accept walk-ins!? The teller was nice and she did all she can to accommodate me while she was pregnant but I was getting the vibe that my presence didn't belong there. I'm glad I followed my instincts and just walked out. I'll just stick with online banking rather than traditional banking.
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September 2023 by Quinn Favo
Corshanda helped me out with closing my CD even though I didn't have an appointment. The other lady whose name I didn't catch was super nice and offered water/tea while I waited
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September 2023 by Rob Lynn
Drove TWO HOURS to get to this branch and discovered they do not honor checks written by their customers. Even if that customer is the government. That's gotta be the stupidest, most asinine thing I've ever heard. The check is positive pay - so their customer has already notified them that they wrote a check to me in that amount.
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September 2023 by Nafaa Hafsi
I been with this chase bank more than 11yrs when I was live in nyc great service and fast..very helpful ..I’m very happy they open one here in Harrisburg pa you make my live easy thank you .
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July 2023 by Dominic Magarian
About time...
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July 2023 by Ibrahim J Sowe
I just relocated to Harrisburg, PA 3 weeks ago and I don't want to change to any other bank, because I love chase. I hope they open it very soon.
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June 2023 by Vaidya
When will they officially open for customers? So excited
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June 2023 by Lauren Owens
Glad they are opening branch ui. Pennsylvania hooray!!!
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June 2023 by Kola Loje
My experience with Chase Bank ...
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June 2023 by Julianny Espinal
Thank God we already have a chase in Pennsylvania ????????????
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May 2023 by Lucy Sanchez
My favorite