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February 2024 by Ashlea Townsley
I'm only giving this store a 5 star rating because of your employee. I didn't catch their name. My daughter had an appt to get her ears pierced at 5:30. We got there at 5:20 and the store was closed. I knocked on the window and explained the situation and they very graciously allowed us in to get her ears perieced. They weren't unkind or impatient at all. They explained that they can't see at store level when the appointments are which is absolutely crazy. I do so appreciate their kindness towards my daughter as it was her birthday.
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November 2023 by Jen
The one at colonial park mall Everytime we go there the hours are different from day to day. One day you have to use cash one day you have to use cards. Some days they are just closed period. Going elsewhere to get a piercing.
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October 2023 by Google user
The one at colonial park mall Everytime we go there the hours are different from day to day. One day you have to use cash one day you have to use cards. Some days they are just closed period. Going elsewhere to get a piercing.
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October 2023 by Brenda Kleckner
75.00 earrings fell apart in 2 days, store says they aren’t responsible for the earrings, getting in touch with customer service is a joke , just a recording saying they will call you back which never comes .
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February 2023 by Hope Snyder
The lady working was super sweet! Helped me find some good treasures for my girls!
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February 2023 by Sheila Stull
Had piercing done and they are Great!
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January 2023 by Yvonne Wilson
Tess \\u0026 I were in today \\u0026 purchased some CZ's for each of us. We love them!
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September 2022 by Gisselle Robles Blondet
I love my piercing the girl Jasmine is a charm she made me feel very good and I was not the least bit afraid to get my piercing all clean and very professional ?
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June 2022 by Craig Craig
Good Customer Service. The employee who helped us was kind and patient and funny. The only negative was the coupon Claire sent me by email could not be used in the store which makes no sense. Overall it was a B+++
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June 2022 by Charles Terry
Brought earrings for my daughter who wanted to wear them right away, ask associate if they could clean them and was told they didn't have cleaner. But had a whole piercing station at her disposal.
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November 2021 by Lauryn Pieper
very overpriced
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November 2021 by Noah Smith (NPH)
They did great with piercing my child’s ears.
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January 2021 by Goddessly
always closed whenever i get there..
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September 2020 by Marci Craft
We went to Clairs yesterday to have my 7 year old granddaughters ears pierced. The manager there was amazing! One of the nicest, kindest and most gentle people I have met. She was so gentle and kind to her. She made her feel comfortable and not so frightened! She took her time with her and made it a very special experience for my granddaughter! Great job!
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August 2019 by Yenis Hernandez Rivera
Amazing customer service
