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January 2024 by JD Stillwater
Ed and his crew are honest. These days, that's enough, but they are also friendly, knowledgeable, well-equipped, and charge surprisingly low prices for their work, which is quality. Not always the fastest, but always fair, and done right the first time.
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August 2023 by Christina Kent
!!! NEVER EVER USE THIS PLACE!!!The absolute worse auto repair company! We went there to get 4 new tires and told him at the time of the appointment that 2 of the tires are not that bad and we wanted them back and wanted to pay with a credit card. He said that would be fine. When we went to pick up the car we notices damage to the tire rims. When we asked about it the owner began screaming at us being very defensive and said that is why he does not like dealing with "your kind"! WTH... We tried to reason with him and he continued to scream at us, so we just said let us pay and get our 2 tires the owner changed and said we had to pay in cash or the price would go up for any credit card payment! Again... WTH... After going on and paying for the car he refused to give us the 2 tire.
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August 2023 by Tony Marshall
Waited 3 hours for them to pick disabled car. Called them and the guy was extremely rude then refused to pick the car up! Totally unprofessional stay away!
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July 2023 by Vickie T.
!!! NEVER EVER USE THIS PLACE!!!The absolute worse auto repair company! We went there to get 4 new tires and told him at the time of the appointment that 2 of the tires are not that bad and we wanted them back and wanted to pay with a credit card. He said that would be fine. When we went to pick up the car we notices damage to the tire rims. When we asked about it the owner began screaming at us being very defensive and said that is why he does not like dealing with "your kind"! WTH... We tried to reason with him and he continued to scream at us, so we just said let us pay and get our 2 tires the owner changed and said we had to pay in cash or the price would go up for any credit card payment! Again... WTH... After going on and paying for the car he refused to give us the 2 tire.
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July 2023 by Melisse Hannold
One star is being gracious. They were rude, had an attitude and were completely unprofessional. My husband had his car picked up late morning to be towed and by 5 pm it was still not at its destination. It’s an 1 hour drive too where it was going. We picked it up as soon as we realized it was at their shop. They were very rude to us and refused to take any accountability. Don’t make the same mistake we did and go elsewhere.
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July 2023 by Justin Rivera
Ed & his team @ Derry Auto & Tire was OUTSTANDING and a true life saver!We traveled from Millville, NJ (3 hours south) to Harrisburg for a mission trip with 5 teens and 2 leaders. On our way to lodging our last day our bus broke down on the highway. After AAA sent the wrong tow truck Ed was more than happy & willing to send his awesome tow truck driver (Jesse) to pick up our bus. In no time he contacted us and took our bus to the shop where Ed got right to business. He made the experience and. Process SO EASY and eased A LOT of stress from the situation.Ed was upfront and honest about what he thought the issue was, how he could handle it, and and also gave the worst case scenario so I could have a plan A & B… He was absolutely swift with ordering parts - getting them in first thing in the morning - and fixing our bus right afterward so we did not skip a beat the next day for travel.Ed Will get my recommendation to anyone in the Hershey/Harrisburg areas any time!! Thank you Ed and team!Services: General repairs & maintenance
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July 2023 by Zach Krone
These guys came to tow my car. And the gut dropped my car off the truck and it smashed into my fence. And now the company is refusing to fix my fence properly. And told me to contact my insurance, for the damage they have caused. Do not use this business.
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June 2023 by DJ Extraordinaire
I’ve been coming to this shop for a few years now and honestly, I can’t see how anyone can right a bad review about Derry Auto . Since day one of me coming to shop I felt comfortable leaving my truck for Ed and his team of mechanics to work on it. Once I pulled in the parking lot , went inside and saw a New Bentley being worked on , I knew that I was in the right place ! All I can say about Derry Tire is they are very good mechanics . I won’t take my Truck anywhere else. I recommend them to all who need to have their vehicle serviced !
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April 2023 by Quinn Crossley
We had 4 trailers come to get the enhanced inspection done and Ed was so reliable and helpful throughout the entire transaction. He made a frustrating process required by the state bearable. I will be using this service again!
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April 2023 by Jessie Rosario
Great people help me out a lot i recomend this place for anything in your car
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February 2023 by Kristy Gustafson
Don't every use this tow service. They charged my husband $175 to come out to pick up my jeep, then wouldn't pick up until I gave the my check card to charge me another $125. I was desperate since I was 1200 miles from home. They were recommended by Mavis in Camp Hill.
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November 2022 by Oscar Adames
Very bad costumer service. They will sit you for hours wile they work with people that have not waited their turn
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November 2022 by Rebecca Brown
This company was dispatched to tow our car to our local mechanic. After being told by the automated system that we had a 70 min wait, 70 min later we called to be told by customer service at Statefarm that Derry Auto and Tire canceled the tow without calling and with no reason given. I would absolutely NEVER EVER recommend this place.
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November 2022 by Gene Maurer
My insurance company set me up with this place to tow my car and yes I may have made a mistake in taking the key with me the people i talked to on the phone are the rudest people i have ever dealt with in this situation. I HIGHLY DO NOT RECOMMEND THIS PLACE! IGNORANT..BAD SERVICE!!!!!
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November 2022 by River Patrick
I will be contacting BBB, driver jumped my vehicle setting battery on fire and owner is denying such and damage … driver admitted he put them on wrong… pit marks on battery but owner calls me honey and dear… I am a woman yes, but I know cars… now having electrical issues on a newer car … stay away! BAD BAD business!
