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January 2024 by Megan M
Pennsylvania Department of Transportation is so misguided and outdated! They kept telling me I had a hold, which prevented me from renewing my driver's license, so I worked for 5 months to fix an issue from a former state, with no help from Pennsylvania.... the other state and the NDR said I had fixed the issue and that PA was the one who was slacking, so I attempted to renew my license online, through the mail and finally had to go on person to the dmv/dot. I was able to renew in person, but then Harrisburg still cashed my check, so they doubled my payment! So ridiculous, I will be looking for ways to be reimbursed, but absolutely absurd that they took the check regardless!!
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December 2023 by D Bauder
No one ever answers the phone I need a human
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November 2023 by WildMadMan
Absolutely unacceptable service. I've done my time in the service for 5.6yrs Overseas Active Duty and I come home to dealing with people who don't know how to do their job. Called them for a follow up status on my car registration and title and they stated that they're not tracking anything they received from Tri County and the next day later they mailed me all my documents that Tri County sent them and stating that its 'missing a required document' which I clearly gave to Tri County all the required documents. The people at Penndot and their leadership in Harrisburg really need to start acting their age and not their shoe size and really need to do their job and start acting like leaders, at least Tri County Tags actually does their job and cares about assisting customers and Veterans.
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September 2023 by Joseph Carnevali
I can’t give them zero stars otherwise I would. So they shut down the interstate 380 on the Labor Day weekend to one lane for like 15 miles and there’s literally no construction workers at the work zone . Really poor planning and a big FU to people traveling. And btw most of the state highways have very limited shoulders so you’re screwed if you break down and they don’t seem to believe in cell service since coverage is lousy in many areas. Not should why anyone really wants to live in PA. A lot of work zones but no workers lol. If you have to travel through PA,good luck you’ll need it.
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September 2023 by Jen S
The people are complete idiots, and after reading the comments i don't know how the dont have millions of lawsuits. Its unconstitutional to have to register your vehicle or get a license. Lawsuit is coming for you Pennsylvania and dont think the Freemasons will save you.
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September 2023 by Robert Burnett
They suspended my license for They error. And made me pay for the restoration. Boo lawsuits bound!
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July 2023 by Daniela Gonzalez
Thieves. Took our money after we sent all documents for our duplicate title. They never sent the title. Took forever to reply. Terrible leadership.
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March 2023 by Lead Foot
They call us customers, just more brainwashing. Customers have a choice, if I could choose it sure as hell wouldn't be any pa dmv locations that make you sit on hold for over an hour every time I call.
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November 2022 by Rob M
We just moved to Pennsylvania and love everything about it except how getting a car registered is more complicated than any other bureaucratic process. If the state is going to require drivers to go to a private business for inspection THEN YOUR DEPARTMENT NEEDS TO STANDARDIZE THE FEES FOR INSPECTION. They are all over the place, as is the quality of the inspection. When you create inaccessible, complicated public policies like this, you just increase the liability for the average taxpayer and practically encourage people not to follow the law.
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November 2022 by Staci Ardmore
I can't believe anyone would badmouth this place! Probably the best DMV service there is. I've been there four or five times, and don't think I ever spent more than a half hour getting in and out. You walk right up to a desk, tell them what you want, and they will give you a ticket with a letter and a number on it, pursuant to your particular needs. They also give you the proper forms to fill out, so you can have everything ready when you get to the counter. I breeze through paperwork, yet every time I went, my number was called before I even finished filling out the forms.What better service could you possibly hope for?You know what? I have to add this! Go ahead and look through all these 1 star reviews, and see who many of these reviewers actually ever set foot in this building! If you called or mailed something, it had NOTHING to do with what they do in this place! You are more than likely sparking up the wrong cheese!EX: My license was suspended, at an administrative level, for failing to pay a ticket. I went to the COURT, in the jurisdiction where the ticket originated. I pled guilty, and paid my fines, and the COURT gave me a receipt. I took that receipt to the Penndot center, got called to the counter, showed them the paperwork, and walked out the door with my license reinstated. No phone calls, no mail, no robotic messages! It's why I drove the 80 miles in the first place!
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October 2022 by Michael Pagano
Basically stole $2,417 from me.Sent in money orders to renew the registration for my semi, accidentally sent in the wrong form so that delayed registration. Did get the correct form to renew and sent that in. Got the invoice. But they are refusing to acknowledge the $2,417 I sent in a month ago despite the fact that they deposited them according to the bank.After almost 2 months without having my source of income and trying to pay bills I am out of money. I will be out of business in a few weeks and have to sell my semi. You can bet I'll be filing a complaint about fraud with the Federal Trade Commission and some of that money will go to hiring a lawyer.
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August 2022 by zaroba
Basically stole $2,417 from me.Sent in money orders to renew the registration for my semi, accidentally sent in the wrong form so that delayed registration. Did get the correct form to renew and sent that in. Got the invoice. But they are refusing to acknowledge the $2,417 I sent in a month ago despite the fact that they deposited them according to the bank.After almost 2 months without having my source of income and trying to pay bills I am out of money. I will be out of business in a few weeks and have to sell my semi. You can bet I'll be filing a complaint about fraud with the Federal Trade Commission and some of that money will go to hiring a lawyer.
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July 2022 by NICOLE COLETTE
Needed to appeal a decision made about my car's registration and thought this was where I needed to hand deliver my court document(s) ... turns out it is not ??♀️Wonderful people in the #HarrisburgDowntown area were helpful , especially a lovely State of Education Librarian named Kevin (with tattoos) caring enough to take the time out of his day to inform me that this (beautiful) building is not the place to do so...So, if you're looking to appeal a PENNDOT thing, please go to the address on the page they tell you to mail it to (Front Street DMV) instead & get a number and get in cue.They will help process your appeal and they will also try to help you avoid a hearing if possible.Hope this review helps
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February 2022 by Jennifer Wolfe
There isn’t enough space here to list all of the trouble I have had over the last 2 years in dealing with this place… everyone is completely incompetent and we are the ones who pay the price for their employees mistakes and miscommunication.
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December 2021 by lyle martin
This place is a joke. They are quick to suspend your license. When you go get them back, their not quick to give them back to you at all. You would think they would know what they are doing but nope thats not the case at all. You get different answers everytime you talk to someone different like they have no clue what's going on.
