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April 2025 by Red Berry
I am satisfied with the service that I received and quick service. I had to have tires replaced. The only complaint that I have was that I was told that the tires would be there on a certain day and they weren't! No one contacted me so I showed up on the day that I was told that the tires would be there only to find out that they weren't there as promised! That caused an inconvenience because I had to reschedule and bring my vehicle back! I was also told that I would be contacted when the tires arrived, but I wasn't! So I had to contact them directly. It should have been the other way around if you want a customers business and money. At this point not sure if I will return to this particular location.
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April 2025 by Rod Vernay
I was aware that my vehicle had 2 tires with issues. I specifically requested a certain tire be done but they instead did the other one. The one I requested to be replaced was critical because it’s plugged and has a bubble on the sidewall. Instead they got the one that got a screw in it that was holding fine.
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March 2025 by Elizabeth Launderville
Not only did they try to charge me $400 for two tires when i previously got one for $75, but they also tried to get me to buy a third unneeded tire.
Before that instance they told me to buy parts and bring them back for installation. When i tried to bring them back to install is when they told me that due to liability they couldn’t install my parts.
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March 2025 by Jimmy Winkler
Very Honest and Trustworthy. Over the top customer service from Morgan and Doug and their hardworking knowledgeable mechanics.
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March 2025 by zack snyder
Lied and told me they knew how to use intoxalock
Cost me 125$
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March 2025 by John LaFreniere
Convenient, trustworthy, good value.
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March 2025 by American Citizen
Price was awesome. Installed 4 gigantic tires on my Raptor for less than $100. Added free bean bag balancing kit since the tires were too big to put on a balancer. Labor cost was super cheap, and love that they provide free lifetime rotation. Delivery from Tire Rack for my specialty tires was super easy. Delivery was fast and no problems. The staff, Andy, Morgan, and Jake were all super helpful, very nice, and pretty cool dudes. Thanks!
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February 2025 by Tammy Schwalm
Morgan, Doug and Jake are amazing! (And the technicians of course!) The last appointment I had, my car battery needed replaced and they went above and beyond to take care of getting a new battery installed before the end of the day, even though they were very busy! Amazing customer service all around, great staff and reasonable prices! I've been taking my car there for years!!
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February 2025 by Sean Simpson
Very professional and good communication. Haven't had any issues and been here several times.
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January 2025 by lyn kenley
Always great service
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January 2025 by tom wilken
Staff is great. Never feel like I am getting bad information or services I do not need.
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December 2024 by Don Beishl
They took care of my cars needs very well.
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December 2024 by Rachael Bates
Absolutely love this place and the staff! They are quick, keep me up to date, don't try to sell me stuff I don't need. I will only come here for any vehicle needs moving forward.
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December 2024 by Maurice James
My dudes Doug and Morgan are exceptionally awesome! This Firestone is my absolute favorite out of every one in the Harrisburg area. They always tell me straight up whether they will have my car done in a few or a few hours. Either way, I know my vehicle is in great hands. This is one of the more busier locations, but they are always cool and calm under pressure. Thanks!
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December 2024 by Fudge
The 2nd Street Harrisburg PA is the BEST Firestone Auto Care in the area. I called with a dilemma, they listened, offered knowledgeable suggestions. I feel like I can completely trust them. They fixed my issue and I was on the road again in no time. Doug is especially helpful and all the staff were professional and friendly. So very thankful.
