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February 2024 by Master Interior Construction
Is it good service
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November 2023 by Spencer Holan
Personal I have given metro chance after chance. I am not a wealthy man and so I went to metro because they preach being the cheaper option compared to T-Mobile the parent company and others. As a loyal customer I shouldn’t be abused and stolen from. I have been asked to pay employees with Zelle I stupidly thought this was a company process when really the guy behind the counter sold me a barely working iPhone that of course I only found out after being able to use it. I was told I could receive a refund and when I went back to get it the same guy names Hasan I believe told me I can not receive this store is dishonest along with the one non gulf gate.
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September 2023 by Steven Wilkinson
The man was very helpful and explained what I had to do and I would recommend him for anybody thank you for the superb service
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August 2023 by FL Henley Jr
IF I COULD GIVE ZERO STARS i WOULD!!!!I WAS a 7 year customer of Metro and I went to this store to get an upgrade. After being told that they didn't have my first two choices in stock, I got the T-Mobile REVVL 6 5G. After all was said and done, I spent around $150.From the moment I got it home it was a nightmare. The phone was a lemon, pure trash! every time i powered it off of restarted it , the android OS would crash, go into a boot loop, and the ony solution was to factory reset. Within 10 days, I was having to factory reset every 3 hours. I looked online and this was a feature, not a glitch in this device. Terrible product! Look it up!I called Metro, they said I was within the 14 day full return policy and to take it to the store. I got to the store, and the assistant that sold me the phone, was extremely rude, condescending, and recalcitrant. She informed me that since they are an "independent" store, they do not have a refund policy, and she said flat out " We will not give you a refund!".Shocked, I immediately called Metro by T-Mobile customer service. After 30 minutes and 2 CS reps later I was finally on the line with a supervisor. The supervisor was apologetic, but sadly she said " nothing can be done", even though I was a " loyal Metro customer for over 7 years"I walked across the street to Boost Mobile and dumped T-Mobile.STAY AWAY FROM THIS STORE AND T-MOBILE
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July 2023 by E Walker
I think they moved..the store waa closed and looked empty. May be permanently closed.
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July 2023 by Katie Wonder
Store was fine. Went in to pay my bill came out with a tablet.
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February 2023 by Isaias Caraballo
Very helpful and lovely cool and funny works and ppl who Doordash bring them there food inside ppl out there be stealing there food
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October 2022 by Khalilah Pannell
Employees are very knowledgeable about the products and plans available
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December 2021 by William Gonzalez
Only 1 staff member 7 ppl waiting I had to 70 minutes to pay my cellphone bill. Other than that the service was good...
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September 2021 by Garland Adams
Awesome
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August 2021 by snap stick c
Very POLITE ,INFORMATIVE and AWESOME CUSTOMER SERVICE I would definitely go back. THANK YOU
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August 2021 by Matt Mixell
Would not recommend called in and person hung up on me no good bye just hung up
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May 2021 by robby wap
They don’t answer the phone when I need the correct phone number of and they never tell us good news about any of the phones so good luck with the services everybody that using MetroPCS because they’re not worth Avenue if they don’t answer the phone when you need some help with something
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September 2020 by terrie D
Lost phone of course NO insurance cost me $100 it was old one DAM metro could help more but nevertheless there in that business
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August 2020 by Luz Angela Love
Good service
