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November 2023 by hardik patel
Waited in line for 30 min.
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March 2023 by Rhona Rice
A special thank you to the staff at the Jonestown branch for their patience and kindness in handling my banking issue. Their professionalism and expedient problem solving prevented costly issues with my checking account. I have been an M&T customer for over 30 years and continue to be grateful to transact with this trusted institution.
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December 2022 by Betsy Anthony
This location has a lack luster staff! Tellers have zero personalities. They barely acknowledge you, don’t smile, don’t say thank you, and seem like they’d rather be anywhere than at their job. Extremely disgusted by their poor customer service… it’s non existent!! Do better M&T Bank!! Our money is keeping your doors open… you could at least be polite!!
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November 2022 by Bonnie
I think the staff there are wonderful and helpful. Jarred is an amazing employee of m and t bank. All employees at this location on jonestown rd harrisburg deserve a raise.
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November 2022 by Marion Roach
The M&T Bank at Colonial Park is an exceptionally warm and welcoming bank to go to. They are my family and I feel like family every time I go up there. Their manager, Rebecca Dorwart, my sister and friend, always puts a smile on my face, as well as the rest of her crew. I love my M&T family
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November 2022 by Michelle Smith
Rebecca & her entire team always do everything they can to assist us. I feel comfortable knowing I can go to her with an issue and she will do everything in her power to assist me. She goes above and beyond.
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October 2022 by zay siler
Great customer service. If you bank here make sure to ask for jarrad he is awesome. He helped me open a checking and savings account, also got me a credit card, he answered all my questions that can help me further down the line when I'm ready to buy my house. I think found my new banker.
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October 2022 by Ethan Walker
This bank had been there for me through thick and thin. Money is never a pleasant experience for customers especially in "these times". Rebecca is the kindest person who reinsures me that my money is save. The staff there help me even when I have moments of panic and struggle. They are my second family who look out for me and keep me up to date on the latest scams. Whomever is giving these ratings aren't seeing the human beings that make this branch home for me. They all deserve raises and more credit than they deserve.
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October 2022 by meg H
Great customer service. Jarrad helped my grandmother handle some fraudulent charges on her account. The process was easy and issue was resolved quickly.
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October 2022 by Sue White
I travel out of my way to come to this branch. Rebecca has helped not only myself with managing my accounts but my extended family as well. She is very knowledgeable and kind.
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October 2022 by Peyton
They always make me feel like i am their priority! Great service.
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June 2021 by Terry Neubaum
They keep sending me mail to be a member of their bank. Why would I want to go to a bank they don’t pay interest on checking. Plus you got to keep 500 in savings.Credit unions are the best banks are lousy.
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June 2021 by raymond estok
What a terrible place to do banking with.
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April 2021 by Allie With An I E
Unhelpful and dismissive customer service inside. Twice in one week this branch failed to assist me with a simple account problem. Fortunately, the Derry St. location only a short drive away fixed things for me.
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March 2021 by Robert Baker
Because of Jarrad, I not only got a checking and savings account, but a credit card too! You need to talk to these guys, especially if you are currently unbanked or underbanked. They can set you on a path to banking freedom. Go in, ask for Jarrad and seriously, you will not be let down.
