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April 2025 by Jeremy Cohill-Swiger
The employee was very friendly and patient while my kids picked out goldfish.
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March 2025 by Dottie Baddorf
Usually good however I saw they had Ottocats online and went to the specific store for them and they had none. I was told they had been out for a long time. They need to update their inventory. Left empty handed and disappointed.
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February 2025 by Leslie S
Disappointed, I’ve been coming to this location for the last few years and have bought pets and most of my pet supplies here . Staff have become completely rude and not helpful at, the management is horrible and staff ignore you when you want to ask for help. They don’t have a variety of animals anymore. Staff have been rude and disrespectful for no reason and it has happened to me three times now and I will not be returning to this location.
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February 2025 by Shariah Brown
Not happy with the
Grooming crew . I think they could be much better trained. I was in today and don’t plan on taking my dog back
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January 2025 by Lilaaa. Babyy
This place needs people with more experience with dogs. I understand that dogs with anxiety can be difficult but there’s no way that after 3 minutes I get called back in to get my dog. There was no effort to even try and comfort him. I’ve never had this problem at any other PetSmart location I will not be returning here.
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December 2024 by Donald “Pat” Flanagan
Was there to get diabetic dog food with my friends
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November 2024 by Chris Ruth
They have outdated stuff for sale on their shelves. I will avoid this location at all costs. The people are friendly but thats the only good thing I can say.
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November 2024 by Cedhill
Absolutely trash one of the reasons I hate these big chain stores. Waited 15 mins to get fish the dude that was helping someone else in that section got finished and walked away. I understand this little basement dweller was probably only working there to buy more pieces for his dungeons and dragons game but he needs to act like a responsible adult and take his job seriously.
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November 2024 by Matthew Caputo
Always have what I need for my bunnies.
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November 2024 by ciera feuchten
I asked for help from 2 different associates and never got any. Neither person even radioed anyone or stopped cutting up boxes for half a second to help customers even though they were the only ones visible to the customers. The manager lied right to my face and said there was already someone over there and I know this was a lie because *I* was just over there, went back, and stood for 10 minutes before just leaving empty-handed.. Radios right on their hips, 2 inches from their hands, but useless to those who don't bother to USE them.
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October 2024 by Ignatius Musti
Drove 30 miles to pick up order placed online. Was notified that order was ready for pickup. Wrong item, and store was out of item I ordered. Wasted trip. Usually happy with my local PetSmart, but this was very disappointing.
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October 2024 by Susan Norris
They sell flea collars that don't work, and it's (of course) "store policy" to not offer refunds on flea products. So, I'm out $$, and they get to keep offering products that shouldn't be on their shelves.
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August 2024 by JOEL SEVCO
Not enough store employees. Wait for what I came there to buy was very, very long.
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May 2024 by Taylor
It's a okay place for pets and you can bring your dogs inside with you and they employees won't say anything
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May 2024 by Jim McLaughlin
Our dog loves his stylist!