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February 2024 by Jennifer Metz
Banker and AVP, Jamal guided me through a very difficult banking issue with patience and expertise. I would recommend this PNC branch a million times because of his professionalism and expertise.
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October 2023 by Kayt Maeve
They wanted to charge me a fee to cash a check that my employer wrote to me directly from their bank. I have cashed countless checks at PNC that were issued by them and was never charged a fee. One time I cashed a check that was almost in dollars and I wasn't even charged a fee. This PNC wants to steal from you and they're crooks. This should be illegal. The staff is also very snotty and clearly doesn't want to make a customer out of me. They should provide this service for free if they wanted someone to enjoy their experience at their bank. Instead, I will never ever open an account with PNC again and I will tell everyone I know to use Capital One instead. In fact, that's probably why they i wanted to charge me a fee. Apparently they started a new policy where you have to bring two forms of id. My second form of ID was allowed to be a debit card from another company and so I pulled out my debit card from Capital One and that's when they told me about the fee. Surprise surprise. I love how a bank, where it's their job to do banking, want to charge you for the services that they offer for being a bank in the first place. SCAM ARTISTS.
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October 2023 by best express
The black guy, Manger is extremely rude for no reason. It's my money, and they still treat you bad smh. I closed my account same day
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July 2023 by jj tar
Manager was rude and so was staff. I closed my account
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February 2023 by Nick Rini
PNC is a huge pain. Couldn't replace stolen debit card without 2 forms of photo ID. I've only ever had a driver's license and it was expired (I have temporary license, but they won't accept that) and I would still need a passport or student ID!? I wanted it mailed originally, but they never sent it. Then they were back ordered. I haven't had access to my own money in my own account for weeks. This branch was particularly unhelpful and left me on hold 25 minutes before they could help me with nothing.
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October 2022 by Chris Baughman
This is a fantastic bank. If other banks in the area annoy you, and you want a bank that won't "nickel and dime" you, this place is great. I opened my account online, but then read that they'd be mailing me a card. I didn't want to wait for a week to 10 days to get a card for easy money access. I went there in person and a manager named Jamaal helped me out. They gave me my new card, and went over a bunch of the cool stuff you get with an account. It was pretty great.
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March 2021 by Mike Raines
Had to do some actual banking and called ahead to find out I needed an appointment. Easily scheduled one online using their website, which the person on the phone let me know when I called the day before. Walked in find the person I was scheduled to meet and knocked on their door and sat down. Very friendly, very helpful and made my entire visit very pleasant. Would definitely recommend if you are in the area and need to access your banking services. The drive thru atm is always easy to use as well but then again why wouldn't it be.
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March 2020 by Malanie Jones
Yesterday on Wednesday March 11th 2020, I had the pleasure of speaking with PNC Bank, Branch Sales Service Representative Rosangela Elias. She was very professional and helpful. She answered all of the questions that I had. I will recommend her to anyone. Keep it up Rosangela :) !
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August 2019 by Whitney Zimmerman
I visited this location to change the address on my account and ask some questions about moving money into a different bank on the west coast. There was no wait (around 10AM on a Saturday) and they were efficient in updating my account and answering my questions.
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April 2018 by McDaniel Hamilton
I stopped by here to get some cash from the ATM. This ATM was functional and clean. There was no line but the lane was a but small for a large pickup truck like mine to fit through without rubbing the sides of my tires on the curbside.
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November 2017 by Seth Traxler
PNC is terrible! Do yourself a favor and don't bank here!
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November 2017 by Nicole Lewis
Great service!
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May 2017 by Thomas shughart
Cheryl is the most unhelpful teller I've ever had to deal with . Extremely unprofessional. My personal and business accounts are all through Pnc and I've never had an issue until today .
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April 2017 by Barbara Klinger
I closed my account because I no longer used it, PNC charged me a $25 early closing fee because it was 2 months to early. The rep, I actually think it was the manager who closed my account, did not have the courtesy to tell me I would be charged a $25 fee. I should have checked my account balance but like I said I was not using it. I spoke with a customer service rep, they will not refund me, apparently the $25 fee is in the fine print. I called the Linglestown branch to speak with the manager, he was not willing to help me, I think he is the one who closed my account in the first place. I never received a penny from this bank, if they need my $25 that bad...keep it. My mother in law closed her account at that branch too, she was going to apply for a loan and decided not to but still received the approved loan amount in the mail. How did she get approved when she didn't go through with the process? Shady business.
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May 2015 by Erin D.
Incredibly friendly and knowledgeable staff! I don't plan on banking anywhere else!
