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February 2024 by Lou Zola
I appreciated the shop contacting me concerning addition services and corrections to my original service request.
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February 2024 by Joseph Berrier
I have to be honest I took my car for a new wheel bearing. But they found out that the owner before me didn't repair properly causing me to buy a whole passenger wheel knuckle assembly. So it went from 400 too 2000. But the work was done top notch and faster than expected. And I was last minute walk in. Good people.
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February 2024 by Beth H
Made an online appointment to have 4 tires put on then called to confirm and told to come in now. So I got there around 4. The Sr mechanic came out and talked to me about my newly purchased 06 Buick Lacrosse and all it needs, making the purchase price not such a bargain. So after 4 tires @ $81 & a $110 alignment, the total was over $605. I think they snuck in a few extra undiscussed charges. Update. I drove the car about a 50 mile trip & had bad vibration pushing the brakes from highway speeds. Turns out the rotors are heavily grooved now since the tires were changed a few days ago. I'm taking the car back as something is wrong here and I hope not because I'm a woman!
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February 2024 by Robby G (Cutty)
Great service, professional, and great pricing
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December 2023 by m spriggs
Went to this store at 9:30 am was told I couldn't be seen until 3:00 pm and it was about 5 people already sitting there. Then the guy told me I could go to Jack Williams across the street or Meineke is open (who does that)?Why not refer me to another tires plus store first.
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December 2023 by Vanessa Bohner
Good customer service, no price gouging....worker made an effort to keep cost reasonable. Timely work
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December 2023 by Ellen Bierbower
Staff are knowleagable and nice to work with. They take you at your appointment time and don't take longer than they say it will take. The waiting room is comfortable.
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December 2023 by Bob H
Great auto repair shop. Better than some local shops. Mike is great to work with. He keeps our business at TiresPlus!
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December 2023 by Michael Dooner
The guys at this shop went into high gear to help my nephew when his tire blew right before he was leaving for home 150 mile drive. Great service!
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October 2023 by Kathleen Shultz
Great experience. Also, when I had questions about wheels for my car and types, they took the time to explain specifics, etc.,that would work for my car. The guys were very patient and knowledgeable.
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October 2023 by David Flint
Excellent customer service, very knowledgeable on their products, courteous.
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September 2023 by erika geserer
I am glad businesses such as that are around. Made the appointment for service on short notice. They accommodated me,and svc advisor Michael was most courteous, even allowed for a reduction of original cost.
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September 2023 by Deana Goodling
JJ was was awesome. He got me in right away when I asked if there were any opening. Will always go there. They treat the customers with the upmost respect. Thank you JJ
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July 2023 by Hiller Megan
I'm only giving 2 stars to be fair because I was never able to get the vehicle looked at. Called ahead to make sure A. They had time and B. They could fit a large sprinter van in the bay. Was told it would be a few hours till they could look at it. No big deal until I got there, waited an hr in the parking lot (after waiting 2hrs to come in) and the same person we spoke to on the phone came out and said "oh we can't fit that in the bay and on a lift, you might wanna go across the street. So go across the street I did. Jack Williams tire and auto got me right in and diagnosed within minutes.
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July 2023 by Caitlin Hossler
I wish I could give 0 stars. They’ve charged for a diagnostic and service and the light comes back on. I brought the vehicle back and they insisted they just needed to turn the sensor off. After that, leaving the light comes back on. Absolutely no sense of urgency or consideration, especially considering the fact that they have yet to fix a problem they claimed to diagnose. Go somewhere else.