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June 2023 by Howard R.
They had prime in stock so i had to give it 5 stars and the employees were very nice so i recommend this pharmacy
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May 2023 by Kristi D.
I waited 15 minutes in line at this pharmacy during the middle of the day to pick up my prescriptions. It was mostly so the cashier could finish her conversation with a customer while showing the customer pictures of her child on her phone. Once it was my turn I was told my prescription wouldn't be ready for 15 minutes. So I waited off to the side for another 15 minutes until they announced overhead that my prescription was ready. I went to the cashier and was told that I had to go to the end of the now very long line again. I would have been in there for an hour and had to leave to get back to work before even picking up my prescription. It was ridiculous. This is the worst pharmacy I have ever been to.
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January 2023 by Jamie W.
If I could give no stars I would.... Now I waited 20 minutes in line for an order that was called in yesterday. Get to the window nope it's not ready gonna be 15 minutes go back around and wait in line because you can't hold the line up. So I did what they asked now I've been in line 35 minutes and haven't moved one car this is the worst pharmacy I've ever been too I won't be using rite aid anymore. Worst service I've ever experienced.
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March 2022 by Candice H.
Hopefully they build another pharmacy closer to me. How do you have 6 employees behind the counter in the pharmacy and they completely ignore you. My husband and I were the only ones in line and had to say something. Employee had the nerve to say to us "are you being waiting on ".. Your employee's need retraining.
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November 2021 by Corve R.
I am sad to say after 15+ years I have changed the use of this Rite Aid to another Rite Aid in the area. After waiting 14 days for a refill with no communication as to why the medication was not refilled I made this decision. I called every 2 days to obtain an update and every time I got the same response...."we have to order the medication"....argh! Customer oriented service is no longer present at this store. Associates in the pharmacy are no longer friendly and act frustrated when you ask a question. It looks like they are short staffed. The long wait at the drive thru is unacceptable and the East Park Drive entrance/exit is very unsafe....the driveway needs repaired and widened for safe exit/entrance. They may have put a new face on the outside but a lot needs to change before I use this Rite Aid again.
