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February 2024 by anita gustafuk
Why are they so consistently rude at this store?! Every time I go in the sales associates are snide & condescending. Judging by the reviews it’s not just me.
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January 2024 by Cass O.
The location is convenient and it is always fun to window shop here. I do think they have high prices but they are selling high end kitchen items, so it to be expected. The staff is always nice, friendly and helpful. Sometimes you can get lucky and a good deal or sale going on. I needed to look at china since my husband's grandmother wants to buy me a few pieces. I was happy to find a collection that was unique but a little quirky and fun.
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January 2024 by Gavin Nortier
Walking into this store is akin to walking into a pit of snakes.The manner in which the employees ask if you need help is laced with snideness and rudeness. If you ask for any help, they seem visibly annoyed at having to actually do their job instead of being left along to gossip about coworkers and customers (which they do loudly in front of guests). These people seem to not understand that they are miserable to talk to and some of the rudest people in Pennsylvania. I’m not sure what swamp they are hiring from, but at least it’s consistent. Just order online.
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December 2023 by A Peragine
I had a really bad customer service experience at this store this morning. The person I asked for some help was rude, dismissive, and visibly impatient. I left rather than asking for any further help and probably won't be back.
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February 2023 by Raymond Moose
When looking for quality products or unique products
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October 2022 by Colby Kocon
Ordered skillets from here, fulfillment center sent me the wrong item, and they refused to reimburse me for the label that I had to pay for at ups to ship back to fix their mistake. I am very unsatisfied with customer service, and they clearly do not care for the customer. Will not be shopping here in the future.
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October 2022 by Russ Doesburg
Good shop, well kept and friendly staff.
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August 2022 by Jamie DeShong
Great staff. Very helpful. Know their products.
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August 2022 by sheldon klinger
I love this shop. They have some amazing kitchen gadgets.
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March 2022 by Andrew Alexander
I enjoy this store a lot in general, but Michael in particular was extremely helpful and exceptionally kind. Would recommend. Will definitely be back.
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February 2022 by Winston Barnard
Mike was great with the knowledge of thee expresso equipment and by the way, Mike is a very personable & polite person who knows the products very well.
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February 2022 by Nick Holley
The best place to find something you didn't know you wanted and will probably never use.
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January 2022 by Les Neifert
Purchased some peppermint bark. Clerks not very responsive. Took awhile for a prepaid order.
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January 2022 by WEET “Smith” SCRUMP
The cutting boards are quality. That's all I really wanted.
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December 2021 by Kim Peters
Very friendly and welcoming staff. I was asked if I needed assistance with finding anything.
