Franconia Auto Repair is a family-owned business dedicated to providing the best customer experience. With a team that boasts a combined 110 years of industry experience, the technicians are PA Inspection and Emission Certified and licensed, ensuring top-notch service for all vehicles. The shop is equipped with the latest tools and high-quality parts that come with a 24-month, 24,000-mile nationwide warranty. Customers appreciate the care and pride the staff puts into their work, treating each vehicle as if it were their own. The garage is known for its exceptional customer service, where transparency is key. Technicians clearly explain necessary repairs versus recommendations, fostering trust with clients. Many reviews highlight the professionalism and friendliness of the staff, making clients feel safe and informed about their vehicles. The availability of loaner cars is also a valued feature. Clients express deep satisfaction, often describing the team as family. They are recognized for going above and beyond, providing thorough explanations and even follow-up communications with photos and details about repairs. Whether dealing with routine maintenance or unique issues, customers feel supported and confident in the services provided. Overall, Franconia Auto Repair is highly recommended for anyone seeking reliable, honest, and quality automotive care.
One of the last few places I know of where people are honest and you truly get what you pay for even with their oil change, you know they’re giving your car a once over more than any other place would ever even think of. I will always recommend this place to any friend or family member
May 2024
They really take care and pride in what they do. They work on your car as if it was their own. They also have a loaner car which is hard to find a place that does.
March 2024
I highly recommend this garage. Family owned and such great customer service. Very nice, accommodating and stand by their repairs. I trust them completely. Will never leave this business. (I hope they never close or change hands).