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November 2023 by Karen W.
Our only problem is: This is the second mailman that continues to drive through our grass. We had a tree taken down and now the mailmen seems to think its ok for them to drive through our lawn. I am furious right now because I just watched him do it!!! H left an 8 foot rut in our lawn. I'm going to put a note in the mailbox tomorrow. If he does it again I will call the PO and report him.
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October 2023 by David T.
Simply awful. Just today we received 5 pieces of mail which was postmarked over 45 days ago.
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June 2023 by Cory Kratz
Absolutely terrible service and incompetent clerks . I’d rather have teeth pulled then deal with this post office . Kulpsville post office goes above and beyond for their customers especially when Hatfield makes a 1500$ mistake and can’t figure out how to correct it but kulpsville can . Absolute terrible experience dealing with Hatfield I will never ever deal with them again. Do not pay for any money orders at Hatfield unless you want to be charged twice and have to go through hell to get your money back . they need new management at this location because they clearly have zero clue on what they are doing
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March 2023 by PepePringus
Line out the door and one register open even though you can hear other workers laughing and gossiping in back room. People do the bare minimum. Open a second register.They’ve said they tried delivering package and there was an animal in the way…what.. a deer maybe? Also have left my packages down by the street at the end of a 150ft driveway instead of driving it up to the door. Like literally on the curb at the base of the mailbox. How insane
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October 2022 by Tim Costello
Small local post office. They are great!
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May 2022 by Lexi Karp
Josh was amazing. Had a huge issue with my package & he gave perfect customer service & was so understanding and kind! Deserves to be recognized.
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April 2022 by Stephanie Munsell
If I could give zero stars, I would. This is literally the worst postal location I have ever dealt with. It is close to my home, so I try it again every so often. Every single time, they have one employee - who moves slower than molasses - and a line through the lobby and out the door. The line moves slow, so if you see it, just walk away and save your sanity. No other postal location is like this one. Whoever is running it should be fired.
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December 2021 by Shanae
Left my PS4 I ordered at the front door of my business on a Saturday morning, in the pouring rain, even though we are closed on the weekends. Good thing I checked tracking info or it would have probably been stolen or blown away by the time Monday rolled around. This isn’t even mentioning that this was supposed to be delivered on Friday. I really don’t like to leave bad reviews because I know the postmen/women work hard but this really struck a nerve.
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September 2021 by Helena V
I lived in this area yrs ago, it was always nice to come to the post office. They weren't miserable like some places. always cracking jokes and doing the best they could even understaffed.Years later, i did come by since i was in the area and it was still the same ppl there and still cheerful. I do recall my mail lady, she was tall and blonde, she was always cheerful while doing her rounds even when it was 100F outside.
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August 2021 by Dr.HrbIanWolf
They overcharged us, then they denied our usage, worst of all they refused giving us money back. Can we get somebody with normal humanity? #NatveAsianFirst, , #StopAsianHate!
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July 2021 by Some Person
The USPS is a waste of tax money and government money.Can't even deliver mail to the proper addresses and there's so much incompetency within the USPS.
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July 2021 by Helen V
I lived in this area yrs ago, it was always nice to come to the post office. They weren't miserable like some places. always cracking jokes and doing the best they could even understaffed.Years later, i did come by since i was in the area and it was still the same ppl there and still cheerful. I do recall my mail lady, she was tall and blonde, she was always cheerful while doing her rounds even when it was 100F outside.
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June 2021 by G P
Delivery guys need to learn to read address correctly. They always deliver packages to wrong building. They always deliver packages for building 2603 Elroy to 2700 Elroy Rd.
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May 2021 by Scarlett Herbert
I ordered a package to be delivered overnight. I was told if it’s late, I will receive a full refund. It didn’t arrive overnight, so I went back the next day to get my refund. Long story short, I had to keep going back every other day because the manager was the only person who could approve it in the system and he was never there. Seems counter-productive to only have one person who can approve it and they’re never around. Then, when he was finally there, they only give a refund in cash. So.. they made a big deal to ME because it was the beginning of the day and I was taking all of his money.
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May 2021 by Harvest58 Lewis
your carriers have NOT been scanning the packages upon pick up for the company I work for. You have caused us hundreds of dollars in lost sales and replacement orders because people are counting on their tracking numbers to monitor their shipments and they don't believe we actually shipped the product! AND, You have caused our seller rating to drop dramatically! I will be writing our representative and senator regarding the BEYOND TERRIBLE service we're receiving from your office and the U.S. Postal Service in general!
