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November 2023 by Gary Greco
My brothers and I had our parents in another facility that was relatively new and shiny but the loving and personal care was missingOur first couple of months at Brandy LivingWe have witnessed something much differentAnd for the betterment of our mother
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October 2023 by Simone Syracuse
Everyone, from the front desk, administrative staff, maintenance, cleaning staff, dining staff, nurses, care managers, activities team and care staff are fabulous!! There are too many to name (and I would feel terrible if I forgot anyone), but they know who they are. They are friendly, very caring, responsive to needs and provide everything my Mom needs. My Mom is in the Reflections Memory Care Unit on the first floor. She is physically very healthy (just started using a walker in the past couple of months), but her cognitive abilities are at a point where she isn't very responsive and just stares sometimes due to Alzheimer's dementia. I am very appreciative of EVERYONE at Brandywine Living at Haverford estates for taking care of her and putting my mind at ease. I'll be very sad when her money runs out and I have to move her. :( THANK YOU ALL at Brandywine!
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April 2023 by Shirley Bono
I am very pleased with the care my Mom is receiving at Brandywine. Every time I call or visit they know where she is , if she’s been in the dining room for her recent meal, they call me when they are concerned about her health and/or behavior and they are concerned for her well being.The meals are good, the people are welcoming and the facility is clean.No one wants to leave their home but this place is as good as it gets.And they have Happy Hour!! Sign me up when my time comes.
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March 2023 by Jeff Cellucci
From the first day during the height of the pandemic, Ian and his staff made sure my Father and our family were taken care of. Throughout my fathers time at Brandywine Ian would check in to make sure needs were being met and discuss with my Mother so there was a sense of ease. Tanya is and has been an angel for my father and someone I will always consider a friend given the way she looked after my father. From Janice guarding the front with a smile and a laugh to Mike taking care of the things no one wants to, they and all of the staff are sincerely appreciated and will always hold a place in our hearts.
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February 2023 by mabel haggerty
We are so happy with Brandywine! After an awful 10 months at another assisted living facility, we moved my mom here. We are thrilled with the level of care that she receives, the staffing ratios are amazing, the cleanliness is impressive, the activities are varied and abundant. I highly recommend Brandywine Living at Haverford!!
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December 2022 by Andrew Gilbert
Overheard the director saying very unprofessional things about his employees while visiting family. The employees looked depressed and clearly were being bullied by "management". This place reminds me of the retirement home from Billy Madison but instead of the residents being harassed, it's the staff.
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October 2022 by Daniel Singer
My 95 year old mother has been a resident at Brandywine Living at Haverford Estates for over eight years. That should say it all regarding my family's commitment to her well being and happiness.
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December 2021 by Fred Hepler
Haverford Estates provides my family peace of mind 24/7/365 knowing that Mom is living in a safe environment with licensed nurses on-site, all day, all night surrounded by passionate care providers, incredible chefs, meticulous housekeepers, environmental artisans, memory care specialists and ongoing fun filled activities. Please pass on to All Hands at Haverford Estates my sincere appreciation for a job exceptionally well done that exceeds my expectations. I "salute" all of you! BRAVO ZULU!!
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July 2021 by Monica Lawrence
We recently moved my mom to the memory care unit and she is so happy there! She loves all of the activities and the staff has been great. She has settled in very easily and is making friends. She loves the beautiful outdoor area they have. She had been in a different memory care facility located nearby in Paoli and was so depressed and unhappy there, so the change after we moved her is especially wonderful and such a relief for all of her family. It is great to see her happy and engaged, and I attribute that to the care she is getting there.
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May 2021 by Rudy Sil
This is truly an excellent, well-run, well-kept facility where my father spent his last 3 years. The staff members are very caring, taking extra time to communicate with residents. The top administrators are thoughtful, creative and very diligent in prioritizing the health, safety & well-being of the residents (and the staff). After my dad went into hospice care, the staff went the extra mile to ensure coordination with hospice representatives, provide my dad and our family with support and consideration, and make sure everything was as smooth and easy for us as possible during a difficult time. Thanks to everyone there.
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May 2021 by Joan Kim
We recommend the memory unit. Mom has had a good experience. The staff is attentive and caring. Mom's onboarding and move in were smooth. I can tell that she is happy and cared for when I visit. It is a relief. And a much better experience than other memory care units in the area.
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March 2021 by Kimberly Greer
This is a very strong letter of recommendation for Brandywine, which cared for my mom for two years until her passing at 92. Throughout her time there, she wonderful care. From the receptionist to her caregivers, they were always attentive to her needs and mine.The community areas were warm and inviting. There is always a wonderful smell of something in the air – either from the kitchen or from the fresh flowers. Her room was spacious and light-filled. The game room, hair salon, movie theatre and fitness classes enabled my mom to make friends and keep active.The is 24/7 staff got to know my mom well and became her friends.When she moved into the memory care unit, she was embraced by all and patiently cared for. When my mother passed away peacefully in her sleep, both the executive director and the head nurse came to her room to console me even though it was 2 AM.Particularly in these difficult times with the Coronavirus, the staff has continued to create programs that would keep everyone safe, including a car parade for families to drive and say hello to their loved ones, horns honking and balloons flying and a DJ playing upbeat music. This transition has been so much easier for me due to the professional and empathic people at Brandywine.
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January 2021 by Jocelyne Dugan
Finding the right place for my mother at the beginning of the Covid crisis, was extremely challenging. Once I had my tour with Shannon, at Brandywine Living at Haverford Estates, I felt a sense of calm that my mother would be surrounded by a caring staff in a lovely environment. I feel that the management and staff have all had the safety and well being of their residents, as top priority. I do appreciate that the staff is doing their best to keep the residents engaged in a variety of interesting activities, again, always keeping safety in mind. Thank you for your warm and loving care of my mom.
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January 2021 by Gail Heimberger
Entering Haverford Estates was a new experience for my husband and I. I was pleased to find the accommodations very comfortable with pleasant surroundings. The staff proved to be very professional and eager to assist. In addition the food here is excellent. I would not hesitate to recommend Brandywine Living at Haverford Estates to all.
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January 2021 by Krista Timpe
Our family has been very pleased with the attention and care mom has been given over the past 3 years. From the time she moved in she has been welcomed and made to feel at home. The staff always keeps us informed, the facility is clean. We have peace of mind knowing mom is in a safe, caring place.
