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February 2024 by maureen carey
Clean store, well stocked, pleasant employees.
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January 2024 by Carl Geiger
Well run CVS
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December 2023 by K W.
coming here was such a waste of my time. I made an appt online and when I got there I was told the minute clinic was closed. At 530 pm.
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December 2023 by Matthew W
This CVS Pharmacy is not equipped to deal with the volume of customers it has at the pharmacy The staff that is available is unhelpful and demeaning to patients. When faced with a routine question regarding other available options for a drug that that was unaffordable, the staff was not able to provide alternative options like other similar brand names or generics. They were unwilling to look for available discount programs through programs they participate in like GoodRX. They did not call me to notify me the drug was very pricey, rather they filled it and allowed me to wait in line for over 30 min and told me the cost at the counter with a “are you aware of the price”and lackluster attitude. They are not staffed to give courtesy calls to customers or provide help outside of the one thing they have to do - count pills. They are there to count pills and ring you up. It is very basic retail with no customer relationship building or courtesy. I left the store disappointed and disheartened by the lack of customer service, the substantial wait in line, and the demeanor of the available assistance.
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December 2023 by Stan H.
Newer store and cleanliness is so so with the floors in the middle of the day. Waiting room isn't big enough as it can get real busy. Staff is wonderful here.
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November 2023 by Ni K.
I had to get one of those annoying biometric wellness screenings. It was super easy to schedule and do the pre checkin. I got there 10 minutes early as requested, thinking I'd have to wait but lo and behold they were texting me as I walked in the door asking if was in the waiting room. When I got back there before I could check in on the kiosk, the PCA came out her room and asked my name and let me right in. She took my vitals and while she is working, I'm thinking this is going way smoother than I thought. That was quick and she told me sit back in the waiting room so I'm thinking okay here comes the wait. Nope! Before I could sit down Maggie called me in to complete my form. She explained EVERYTHING!! Like what she was gonna test for, how she was going to test, what tools she'd be using and even went over my results with me at the end. everything was quick and professional and she wore a mask! I guess I'm used to labcorp where they just do the screening and send me on my way. They don't explain nothing and I really don't usually care as long as the form gets done correctly. But I really appreciate the professionalism of the minute clinic staff, the cleanliness and how fast, yet detailed that I move thru my appointment. I've been thru a lot this past month and a half just dealing with doctors and making appointments for some of the top places in the city. I find them to be unprofessional at times and lack care so I really really didn't expect much for CVS. I was just grateful to have them take pride in my care and my wellbeing and their jobs as well. Kudos to Maggie and I forgot the pca name but she was nice and pleasant too!!
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November 2023 by L Gazz
This is by far the worst pharmacy ever! They have no idea what is going on with any prescriptions in their system. They couldn’t care less about their customers and if your life depends on your medication, I would not use this pharmacy.
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November 2023 by Lauren S.
this is by far the WORST pharmacy around. Incredibly long and ridiculous wait times for simple prescriptions and all around bad customer service.
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October 2023 by Sonya R.
This is the worst cvs pharmacy every got my prescriptions from. Placing order said it will be ready in 10-15 , coming in 5 hours is still not ready and it happened twice already. Long line to stand 3 times. Switching to other pharmacy
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October 2023 by Chris Keenan
Dr called in a z pack prescription six hours ago. All the pharmacist needs to do is slap a label on it. RX not done because pharmacist is giving vaccines. No vaccine takes six hours to administer and why is a pharmacist giving vaccines anyway? Terrible terrible customer service. Planning to remove all of our prescriptions to another pharmacy.
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September 2023 by S A
WORST pharmacy ever!!! When I call a few days in advanced to ask if I can pick up my meds as I let them know I only have pills for a few days left, they say okay you can pick up on this day! On the last day of my meds and the day I am supposed to pick up medication I always, always get a text saying they are waiting on Authorization from my doctor. When I try calling them no one picks up the phone for days!! They do not care period!! Like every month it’s a hassle as if it’s not with one medication it’s with the other. When I call they have me on hold for over 30 mins then hang up it’s like terrible service at this pharmacy always!!!!
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July 2023 by Chad Stepanik
I came to the minute clinic for an apt. at 930am on July 19, 2023. I had a high fever, rash and muscle aches and pains. I am a disabled U.S. Army combat veteran who occasionally uses CVS's minute clinic. I use the VA for all of my healthcare so I do not carry personal health insurance. The VA has a partnership, called the MISSION act, with CVS that allows veterans to use the minute clinic without cost. The NP on duty would not see me. She fully discriminated against me based on my veteran status. She wouldnt even attempt to do the proper paperwork to allow me to be seen. Her reasoning was that "higher ups" had to give her approval to see me. She flat out refused to even attempt to file the proper paperwork and instead told me I had to leave and go to another clinic. She did not want to give service to a combat veteran and it was obvious. She told me other real patients were waiting behind me and that I would need to reschedule at another clinic to be seen. I went to a different CVS several hours later and received excellent care, although delayed 2.5 hours. The NP there told me to go to an urgent care, which I did. Within minutes of being seen at urgent care I was rushed to the ER in an ambulance, where I was stabalized. I was tested and treated for a severe case of Lyme disease at the hospital. This NP needs to lose her license. She discriminated against me, delaying care and treatment, which could have led to far more severe health consequences.
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July 2023 by Tj W
Not sure what has happened but over the last few years the CVS Pharmacy has been terrible. Always have an issue with my prescriptions. Either they are not ready when they say, or they didn’t realize the Doctor sent it over. Terrible!
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July 2023 by Rose Kohn
My experience was excellent at CVS in Drexel Hill, always is. I have had a CVS rewards card for years, and I send emailed offers of rewards to my card. Then I check out my items st the store, scanning my card. Most recently, a team member, Haley, helped me find detergent, unlocked the glass cade and checked me out with it. I bought at a reduction in price due to her scanning my card. She was pleasant & diligent. The store was clean and aisles were clearly & largely labeled, making items easy to locate. I left the store very happy.
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May 2023 by Dewey Crow
Staff always helpful! Pharmacy is extremely helpful with all my prescriptions I use them exclusively for my prescriptions and my daughters!