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April 2024 by Nancy Lamb
Very nice facial, relaxing
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March 2024 by patricia mcdevitt
I was not thrilled with my massage. It was more like a gentle back rub. I did ask for more tension but it was not happening.
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January 2024 by Kathy Fahy
Was unable to book the service that my gift card was for, so I had to call. After being put on hold 3 x, someone finally booked the appt. for me. I received several reminders via email and text, which was fine. I did not wait long when I arrived, which was nice. The service provider doing my massage had very good technical skills. However, she never introduced herself, so I didn't even know what name to write on the tip envelope or who to Venmo. One of the biggest issues was that I didn't receive the service that was booked. I had never gotten a hot stone massage, so when I saw a crockpot of stones, I just figured she would do that eventually. But that never happened and the massage was over. When I questioned her, I was told I should have told her that was what I was scheduled for when I came in. Bottom line, I didn't get the service that was booked and confirmed, and the provider could use some training on the customer service side of things. This was my first and probably last visit to this particular place. Of course, I now have a credit /gift card that will never get used. I should have been offered a cash refund on that portion of the upgrade I didn't receive.
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December 2023 by Catharine Mairs
At the end of my massage when she was massaging my head and moved it to the left and right, I got very dizzy and it took about a week to disapate.
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December 2023 by Pat M
I cannot recommend a massage from Shay enough. She’s fantastic and incredibly knowledgeable. The environment is always so relaxing. An all around amazing experience!
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November 2023 by Donna Richwine
Debbie not only gave me an excellent facial and massage but was very warm and kind. I will definitely go back to see her again.
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September 2023 by Cynthia Weinrich
Just had an AHhh-mazing massage from Shay! I prefer a light/medium touch and for me, she was perfection!Very calming and relaxing, I couldn’t be happier and I already booked my next appointment! Thank you!
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September 2023 by Michelle Heyward
On August 12th, I had a salon visit for a massage and Facial. The esthetician performed magic on my face, lips and neck. Having had 4 facials prior, this was the best experience. The massage was also excellent. I enjoyed my visit.
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August 2023 by Elaine Gillison
Debbie was great! She properly assessed my skin’s condition and applied the best cleaner and serum to leave me with a wonderful clear glow.She only gave me a facial but she relaxed my entire body. I’ll definitely go again and only ask for her!Thank you Debbie. Glad you are living here and not England ?
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June 2023 by Erica DiLodovico
Deborah is AMAZING! I am so comfortable with her. She takes the time to really examine my skin and decipher what my needs currently are. Sometimes the same and sometimes we change it up. I absolutely love coming here! Highly recommend!
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April 2023 by Denise Santomieri
Deb is absolutely the best. She is always so pleasant, and my skin feels amazing once Deb is done. Looking forward to my next facial with Deborah.
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February 2023 by lala
Received a facial From summer she was amazing and my face looked so good after!
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December 2022 by Ricky Stoddard
Awful customer service, decent enough massage. Booked two massages for my wife, the first one was fine; not amazing but decent.For the second appointment we got a last minute cancellation due to a family matter for the masseuse. This is of course totally understandable, so my wife rescheduled for today at 5:30pm. When she went in to the spa she was told no such appointment existed and was asked to “prove it” by producing evidence of payment. Of course in the absence of a massage rendered, there would be no payment.The young lady who she dealt with was not rude, but was overtly dismissive as if my wife was making up the story and randomly walking into this spa at 5:30pm on a Monday. There was no effort to rectify the issue, no acknowledgment of any mistake, and zero attempt to track down someone who could help. Too many other options to waste your time here.
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October 2022 by Cheryl B-lessed
Friendly staff who makes you feel very comfortable. Great facial ?
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October 2022 by Carol
Overall I rated 3 stars. So much inconsistency b/t the massage therapists, I would not recommend. 5 stars for the first massage therapist, 3 for the second, and 1 for the last.My first visit was one of the best massages I’ve had, if not the best, so I decided to get an membership. Unfortunately the massage therapist was no longer working there the next time I came back and I was rescheduled with someone else. This massage was only ok, so I booked with another person the next time.My last massage was horrible and painful. I had to ice my neck/shoulders/back afterwards and take NSAIDS. I am still in pain the next day. The massage therapist massaged across muscles instead of with the muscles (instead of up and down neck, she would go across my neck). I asked her twice to please do it the other way, she said ok but continued doing it the same way.It was a really terrible massage and I am upset with myself for not just asking her to end the massage.I canceled my membership and will try getting a facial at another location for my last visit.
