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November 2023 by Lizzy Patton
We took our puppy here from the time we adopted her until she was around 10 months old. Repeatedly, we came in with worries about her digestive tract and general health, and our concerns were completely ignored by the veterinarian. We are both scientists by trade and we're diligent in monitoring her health, setting a strict schedule, and recording any changes to her behavior or bowel movements. The vet insisted that we fed her poisonous "human food" or let her get into hazardous material despite our insistence that we watch her carefully and he did not investigate her health further. We switched to Ardmore Animal Hospital and immediately our concerns were heard, taken seriously, and validated through examination and testing. Our dog is now healthy, eating well, and experiencing no gastrointestinal distress after receiving a proper diagnosis and treatment plan from a more attentive vet. 2 stars instead of 1 because the facility was generally clean and well-kept.
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October 2023 by Philipp Ebert
Amazing experience. Efficient and friendly staff and process, great accessibility, and Dr. Royster is wonderful. He really took his time with our dog and with explaining to me what's going on. Would definitely recommend to anyone looking for great care for their furry ones.
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June 2023 by Brian D.
Dr Royster and the office manager Kim are very pleasant, polite, and professional. They obviously love animals, and are very kind to their patients as well as their families. We had a great experience at Haverford Animal Hospital from head to tail!
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December 2022 by Leslie Marant
My dog had severe gastrointestinal problems and he was very nervous being in a strange place. The nurse took the time to sit on the floor with him, ease his jitters, and have him trot off with her without resistance.His care plan and prescribed medication resolved the problem after a visit to his primary doctor did not.
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September 2022 by Karen Bowers
Dr Reggie Royster is a consument professional for over twenty-five years. 10 out of 10 service from him and his staff.
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August 2022 by Tanya Amatori
Had my first appointment here. Loved his suggestions for care , information and follow up with a call to answer my questions. I have found my perfect doc! Around the corner from my home and extremely helpful.
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July 2022 by Louise G.
Our ten year old cat just had her yearly check up. We are new to the area and to this vet. Everyone was very nice to both us and our cat. The vet took the time to answer questions and make suggestions. He did a very thorough exam and pronounced her healthy. Very happy with our visit.
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June 2022 by Austin Wells
Overall good experience. They handle my cat well, even though my cat behaves very poorly while we're there (she hates going to any vet).
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June 2022 by Lisa A. Martin
Professional and accommodating friendly staff, reasonably priced. I followed recommendations in my community and am pleased with their service and the ambience of the office.
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June 2022 by Linda Smith-Wright
Courteous staff, Dr. Reginald Royster very caring not expensive.
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March 2022 by Nicholas Banton
The Haverford Animal Hospital is staffed by a wonderful team of compassionate and skilled veterinary professionals.
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March 2022 by C B.
I was recently very disrespectfully treated by the office manager. I emailed a respectful request and literally thanked her twice throughout the email. After my email she called me. When I saw the number in my cell I thought maybe she needed more information? No, she went out of her way to call me and scold me for writing a RESPECTFUL request. I was taken aback and very confused. I asked her why she was calling to make such uniformed accusations and she had no answer for me. My spouse and I do not communicate much through out the day due to her job responsibilities so I didn't have the information so I needed to make a respectful request but the office manager (Kim I think?) never bothered to ask me questions about my request, the only thing she did was talk to me in a very disrespectful tone and make outrageous accusations that I was being disrespectful. I actually ended the conversation by telling her we will never be using them as our vet again. I am still taken a back as to why a person would call a respectful customer to make accusations rather than ask a question. Bad business practice. Despite providing up to date information from new vet and kindly requesting for the office manager to update her information she still wouldn't provide evidence that our dog is up to date on his shots. Stay away from this place, the office manager is not professional and makes outlandish accusations toward people.
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January 2022 by Romy Gelles
There is no other Vet like Dr. Royster, and his team in the Greater Philadelphia area!After moving from the Mainline to Philly, and trying other local vets, we went back to The Haverford Animal Hospital!
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December 2021 by Romy G.
Dr. Royster and his team offer the finest animal medical services and care in the Greater Philadelphia area. After moving to Philly from Ardmore, over 10 years ago, we tried many other Vetanarians, only to return Dr. Royster. While Dr. Roysters diagnoses and follow-up care are astute, he is not an alarmist, offering reasonable options. The Dr. takes time to inform and explain results about your pet or in my case two pets in terms, I can understand. I highly recommend Dr Royster and the Havertown Animal Hospital!
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August 2021 by Jimmy Anwar
Great experience, staff was very friendly, professional and helpful.
