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December 2023 by Madeline Story
Service is fast & kind person at the drive up window always smiles & gives my dog a treat! Nice little neighborhood to visit & get coffee at Green Engine after banking.
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September 2023 by kathy rumer
This bank allowed my husband and an accomplice come in and transfer 3 of our joint accounts into 3 accounts in his name only. The really problematic part of this is that my husband had a stroke and is essentially non-verbal and can’t drive. So someone took him there. the TD bank employee who allowed this to happen took the direction to perform these transactions from a person that presented at the bank with him that day. No one at this bank knows who that person was….and they tell me that this was all legal. I even wrote a letter to their CEO…RUN
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September 2023 by Seema Bonney
What an awful experience walking in and speaking with miles Thompson. This guy was a total j**** Real nasty attitude.It’s unfortunate the manager Cait was not there as he himself said she would have been able to help me with a minor issue.Laughing at customers is never okay. Someone needs to educate this clown on how to behave with customers.
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September 2023 by Christina L.
Got a fraud alert text and went in and the staff was very helpful and super nice and everything got resolved very quickly! Thanks staff for your help
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July 2023 by Raaz
This is my neighborhood Td bank. It is at a busy intersection and not a very big branch. The reason that makes me come here is their customer representative notably a gentleman named “ Michael”. He is very kind and number of times have gone above and beyond. Despite of bank time closed have stayed longer to deposit the money and help me with issuing a check. He deserves a raise for being such a committed employee. This is kind of service we expect from companies but they often fall short. Good job hiring such great employee.
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February 2023 by Raj Kumar Thapa
TD bank Haverford is way better while they have right information and very much helpful staffs. They are customer friendly. I can definitely recommend to people to visit.
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February 2023 by Raj Thapa
TD bank Haverford is way better while they have right information and very much helpful staffs. They are customer friendly. I can definitely recommend to people to visit.
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November 2022 by Mark J.
Absolutely the worst bank there is. The staff is extremely rude and incompetent. They seem to like to fight with people. Not one transaction goes smoothly. These people actually like the fact that they're rude to customers because they know none of their bosses or anyone above that was gonna do anything about it or care you can even ask them. They were like to call my boss and then when you call the boss the boss could care less there is no one higher up at TD Bank that cares what these people do
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September 2022 by Samuel Pall
I found the bank in-house customer service difficult to work compared to other competitive banks. They had no understanding of my needs. As a result, I would not invest with TD/Ameritrade.There are much better houses.
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July 2022 by Yvanne Anato
Bad service , the black tallest man in Haverford TD bank don't respect clients.. He has no experience ..
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March 2022 by D. Koin
I made a deposit of a certified bank check of $199,990 from my other account at another local bank yesterday, the store manager at TD that processed the deposit, overlooked a zero, and put in the system as a deposit of $19,999. I discovered the error this morning online, the customer service said it will take 3 days to fix and have the full amount credited back.Also went back to this branch, the store manager was apologetic. Still, this simple error created a lot of stress on my end, and the large chunk of this fund stuck in no where for a few days. It could jeopardize my investment account that I am supposed to transfer this fund over. In this market, that could mean a potential 20-30% loss out of the total amount.In addition, I asked the corporate service rep over the phone, what if the customer does not catch the error, will the money be gone, she said yes. Banked w TD for 8 years, and surprised the carelessness they had in handling large checks, and the lack of system to ensure accuracy. Terrible experience, and costing me time and money
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July 2021 by Ron A.
Video professional shame for Td Bank very square people rough in the bank became unprofessional
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July 2021 by Ludy Soderman
Excellent service! Thank you Miles, Aarika, Jeff, Michael, Vijj, and the other staff. You redefine customer service!
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May 2021 by Marilyn Howarth
I called the Haverford Branch today to report a problem and get help. Someone answered the phone and then proceeded to put me on hold for 30 minutes. They never returned. Not what I expect in customer service.
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March 2021 by G D
Nice efficient and courteous. Yes, there were some issues at the height of the pandemic but it’s totally understandable. Service is great now.
