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January 2024 by Alex Wong
Very good experience with the staffs.
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August 2023 by Jacky Cheng
I have been w/ this bank for 2 years. They never ask me so many personal questions for a withdraw as long as I have provided them my debit card w/ pin except today w/ this branch. And the teller do not know how to ask those questions nicely. All he said was company policy, no apology, no sorry for your inconvenience, no customer service! There is a nice way to ask question if the customer do not understand the resaon for such case. But they should do the same procedure w/ all branches not only w/ this branch for a withdraw. A really bad experience with citizens branch at this particular location.
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October 2022 by Robert Young
Went there to get cash advance from my credit card. I had called in advance to my credit card company and this branch. I was assured this branch could handle the transaction. What transpired was more of a circus. The teller said he could handle it. He didn't know the procedures. The other female teller coached him. It was she who repeatedly questioned me as if I was doing something wrong. At the same time some person inserted himself into the conversation asking what was I going to do with the money? As far as I could tell he was just some loud mouth off the street and not an employee at all! I eventually received the advance after frustrating back and forth with the female.Moral of the story, if you're a looking for a professional experience that values customers, their privacy, and respects you. Look elsewhere.
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October 2020 by iiMapieii iiAuttumnii
Very bad customer service the black women was very rude smh.
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October 2020 by Madeleine Harvey
NEVER USE THIS ATM TO DEPOSIT CASH. I tried depositing $100 (five $20 bills) today Saturday October 3rd at 3:50 pm. The machine spit out 2 of the bills then "system malfunction" and it gave me a receipt telling me my transaction cannot be processed. It ate $60. I tried calling all the numbers associated with citizens bank to get through to someone but I guess there isn't 24 hour customer service like they advertise online.Never again.
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August 2020 by THIAGO THOMAZ
Thats nothing you can’t get done at this location atm is always broken.. cashiers don’t have access to money , every time you need anything you most come back another time with an appointment, ppl at this branch would anything they can not to help you ..managers are always unavailable running around in the grocery store . Even the most simple tasks will become a mission when done at this location!
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August 2019 by Krystal L.
Hello everyone!!!! This Citizens Bank is located in the Quarry Shopping Center in Havertown, PA 19083. It is located in the Giant Supermarket. It has been there for a little while. The Bank did not open at the same time as the Giant Supermarket. Giant created a space for it and it is extremely popular. The bank is busy constantly, especially on Fridays, Saturdays and Sundays. Jasmine, a teller, used to be employed there. But she is now at another branch location. Everyone loved Jasmine, including my family. Andrew Flood and Angel Padilla are two other employees there. They are super friendly and nice. They are always willing to assist and always engaging and easy to converse with. This is one of my Mom's favorite locations to bank. I am enclosing pictures for this review. In the Quarry Center, there is also a Chipotle, Vision Works, Super Cuts and Panera Bread. Lowes is right across from Giant on the same side of the street. Check out this Citizens Branch and all of the other businesses here. Also Giant is open for 24 hours here!!!! I felt that I needed to post that on Sunday, September 1st, the branch was supposed to open up at 10 am and only one employee, Angel Padilla was there. Angel explained that he couldn't open by himself and that he had to wait for another person. Many customers stopped by to perform transactions. Angel was kind and patient with everyone, explaining that he couldn't open the branch by himself. Angel assisted me with my transaction on the ATM, which was depositing cash, which I learned I could put in as many as 30 bills at a time. Another lady needed assistance with her pin #. She couldn't remember the old pin, so she had to wait until the window opened. I left and do not know what time the window finally opened. Citizens Bank, I do not know what you would have done if it weren't for Angel. Angel saved the DAY!!!!! Good night Yelp Family!!!!!!
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September 2018 by ItsDaBunnyYT
went to withdraw coins and asked to search for family account, was not on database
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January 2018 by Doug Schutz
Excellent customer service and open on Sundays!
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May 2017 by Kalid Brunson
Great customer service