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March 2024 by John Mc Ginnis
Again the pharmacy staff at CVS Havertown was friendly and helpful. When I asked for a record of my vaccinations I've had through all CVS's, I was immediately given help and the list What's printed for me.
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January 2024 by Nancy Odgers
I can never get through to pharmacy! Poorly run!
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January 2024 by Danielle Lewallen
if I could give it 0 I would. horrible customer service, went to get the photos I ordered for christmas presents, and they say the system is down, the women walks into the office with no apology and no help on what to do. If you ask for an email and cell phone number for the pictures, use one to contact them.
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November 2023 by Paul M.
Pharmacy staff is rude. And forget about calling, then they will put you on. Hold forever and then hang up The phone after picking up, I'm having a wait for a 1/2 hour. They will do it continuously. I will not shop at this store anymore.
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September 2023 by Rilka Spieler
Can’t reach the pharmacy by phone.
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November 2022 by Thomas Booth
Pharmacy is the best ,they work very hard ! an answer all your questions an concerns.. whatever they're paid is not enough. Great people
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November 2022 by Matthew Dent
Friendly staff! Always a positive experience when I go in.
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January 2022 by keri painter
Showed up for my booster appointment and the pharmacy was closed for the day due to staffing. I was not given any notice
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December 2021 by Kristin Santos
I did an online order for cards for Christmas for the same day on November 26th. Never got a confirmation that it was ready even though it was supposed to be same-day. I waited two days. I called and nobody ever did the pictures took them forever to figure out that they didn’t do them and they couldn’t find them but then they found them in the system. Some guy says this happens all the time here. I’m the only one who knows what to do and how to do them right. I will put them through. So then I get a confirmation email four days later saying that they’re ready. I called back and said please don’t get rid of them but I am now away for a week and will not be able to come back right away. They said don’t worry it’ll stay here the whole time. I just showed up to pick up my cards today and their system has been down forever they said. And they couldn’t find my cards. Then they couldn’t find somebody else’s cards that were there. Then a manager came out and whispered fervently to the employee and then he went away and let the employee yet again tell us how sorry she was but they can’t find the cards. That is not acceptable. The manager is spineless and should step up and talk to the customers instead of forcing their employee to have this conversation with us again. Horrible horrible horrible customer service and terrible apparently they can’t print cards even though they say they say they do.
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December 2021 by Edwin Fornwalt
This place is a joke since covid. Website says pharmacy is open until 10, I get there at 7 and it is closed. Went to the other one down the street and the line is ridiculous. They need to get thier act together and hire more people. Maybe Walgreens would be a better option.
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December 2021 by Jason M
Phone number goes to the worst phone tree system I’ve ever encountered. And the customer service inside the store is even worse. All around dysfunctional and inconvenient
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December 2021 by Kristin S.
I did an online order for cards for Christmas for the same day on November 26th. Never got a confirmation that it was ready even though it was supposed to be same-day. I waited two days. I called and nobody ever did the pictures took them forever to figure out that they didn't do them and they couldn't find them but then they found them in the system. Some guy says this happens all the time here. I'm the only one who knows what to do and how to do them right. I will put them through. So then I get a confirmation email four days later saying that they're ready. I called back and said please don't get rid of them but I am now away for a week and will not be able to come back right away. They said don't worry it'll stay here the whole time. I just showed up to pick up my cards today and their system has been down forever they said. And they couldn't find my cards. Then they couldn't find somebody else's cards that were there. Then a manager came out and whispered fervently to the employee and then he went away and let the employee yet again tell us how sorry she was but they can't find the cards. That is not acceptable. The manager is spineless and should step up and talk to the customers instead of forcing their employee to have this conversation with us again. Horrible horrible horrible customer service and terrible apparently they can't print cards even though they say they say they do.
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April 2021 by Jane Meyers
They allow customers to chose not to wear face masks and not to maintain 6 feet distancing from others
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March 2021 by Jane Meyers
Today while picking up prescriptions there was a customer without a face mask and not practicing social distancing. I mentioned the maskless customer to the staff and was informed that the store policy is not to ask the customer to wear a mask or leave. A few minutes later, I was in my car, preparing to leave and I noticed another customer enter the store who was not wearing a face mask. I'm taking scripts that CVS will not deliver and am in the high risk group for serious complications should I get COVID-19. It irresponsible that a pharmacy is following the CDC and Gov guidelines to protect their customers and employees.
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March 2021 by William Houser
Tim, the manager, is a kind and caring soul. One can tell that he is a very dedicated manager, who is fair and incredibly knowledgeable.
