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November 2023 by Andrew Casebere
Brought my wife's car here to get a second opinion. Not only was the quote half of the other shop's quote, but the owner stayed open late to fix my issue on the spot. He even gave me a ride home in the meantime. I wish I could give them more than 5 stars. They will certainly be my new go-to shop for repairs.
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November 2023 by Naadeidei Owusu
The mechanic inspected my spare tire and offered valuable advice on best practices without any charge. It's rare to come across business owners like this nowadays. Much appreciated!Service: Tires
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July 2023 by Tom Bomb
Can't say enough, Bill did a great job- even when I dropped off my car without calling first. He stayed late to take care of my concern and charged me a very reasonable price for his services. You will not find a more honest mechanic in the area!Service: General repairs & maintenance
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May 2023 by joel keenan
I broke down at a business next door while on my way home late in the day. I walked over to Havertown Auto and, despite being busy and it being the end of the day, Bill offered to walk over and take a look at my car. We were able to get it to the shop where he checked it over and made me able to get home. Thank you for your help and excellent service!Service: General repairs & maintenance
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May 2023 by Jerry Socha
My car repair was completed within a couple of hours after it was towed to the shop. I can always count on Bill and his staff to get my car working, like new again at affordable prices!Service: Auto maintenance
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April 2023 by Allie Darley
If I could give this mechanic 0 stars, I absolutely would. This was the WORST customer service I have ever experienced. I brought my car in for an inspection and left with a leak and broken brake hardware because of the owner, Bill and his team. Rather than calling to inform me they were struggling to get the brake drum off and informing me they could not pass the inspection, they forcefully ripped off the drum, knowing how much damage it could cause if not removed properly. In every inspection I’ve ever had the mechanic will call to ensure I agree with any work that needs to be performed in order to pass inspection. Bill’s mechanics did not give me the opportunity to make a decision about my car and instead left me with over $500 worth of damage. The fact that they knowingly did something destructive to the car without the owners consent is utterly ridiculous. Bill’s remedy to the situation - charge me a mere $600 to fix what his team had broke. Needless to say, I had to have my car towed to a different mechanic as Bill proved he was unreliable and untrustworthy. I called a few days later to discuss the situation with Bill. Instead of owning up for a mistake his team made, he completely lost his temper within a minute of speaking, screamed at me, and then hung up the phone. I will never give business to an owner who has zero integrity and no respect for his customers and I wanted to ensure that anyone who thinks about using this mechanic is aware of just how disrespectful Bill is and unreliable his services are.Service: Vehicle Inspection
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April 2023 by Vinnie M.
I would have given zero if I could. Took my car in to be inspected and asked to be called before anything got fixed. The bill was 804.00 for inspection and I never received a call to authorize any of the repairs. Also my oil was changed and I know that is not a requirement for Pennsylvania safety inspection. Plus look at prices for the items that were repaired 65.96 for wiper blades then I got charged labor to install, third braThe receipt says owner reports noise from sway bars and that is also incorrect. This is a service shop that I have used before and I am familiar with I guess it's the last time I take my vehicles there
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April 2023 by Allie D.
If I could give this mechanic 0 stars, I absolutely would. This was the WORST customer service I have ever experienced. I brought my car in for an inspection and left with a leak and broken brake hardware because of the owner, Bill and his team. Rather than calling to inform me they were struggling to get the brake drum off and informing me they could not pass the inspection, they forcefully ripped off the drum, knowing how much damage it could cause if not removed properly. In every inspection I've ever had the mechanic will call to ensure I agree with any work that needs to be performed in order to pass inspection. Bill's mechanics did not give me the opportunity to make a decision about my car and instead left me with over $500 worth of damage. The fact that they knowingly did something destructive to the car without the owners consent is utterly ridiculous. Bill's remedy to the situation - charge me a mere $600 to fix what his team had broke. Needless to say, I had to have my car towed to a different mechanic as Bill proved he was unreliable and untrustworthy. I called a few days later to discuss the situation with Bill. Instead of owning up for a mistake his team made, he completely lost his temper within a minute of speaking, screamed at me, and then hung up the phone. I will never give business to an owner who has zero integrity and no respect for his customers and I wanted to ensure that anyone who thinks about using this mechanic is aware of just how disrespectful Bill is and unreliable his services are.
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March 2023 by Kevin M.
Bill and his guys are the absolute best. Always honest, dependable, friendly and exceptionally good at what they do. Highly recommend.
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February 2023 by Meme M
The owner went above and beyond to assist me... I was going out of town the next day and needed tires. He did a great job, great service and honest owner. He was fair. Found my new mechanic.
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February 2023 by Anne McDonnell
My mother went to Havertown Automative earlier this week to look into a check engine light appearing on her car. When I spoke with her yesterday to hear how it went, I could not have been more impressed. Bill was patient, kind, and thoughtful - we both agreed that she should absolutely continue to go to Havertown Automotive for any future service. What a fantastic, trustworthy experience! That’s good business.
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February 2023 by Peggy Pender
Very trustworthy, great service, we have been taking all of our cars here for years.Services: Electrical repair
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December 2022 by Kristina Formisano
Everybody here is so nice and reasonable. They make sure everything’s good to go and work with you. Everyone in my family comes here - highly recommend. Thanks bill!
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October 2022 by Herald Stephens
I found my mechanic! I needed an alignment but couldn't find someone do it after 5pm that had decent reviews and wasn't from a chain. I'm so glad I came across Bill. He's a smart and honest guy that just works hard. He's had his shop for decades and has loyal customers because he is transparent in his work. I am usually sceptical of mechanics but Bill has earned my trust and I will not see anyone else moving forward.
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October 2022 by Alishah Jones
The team is great, friendly and knowledgeable!They got me in at the last minute on two occasions while getting my car serviced in a timely manner. I appreciate their efforts and will be returning.Services: Auto emissions testing
