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January 2024 by Daniel L.
Great people very knowledgeable and helpful. Not only do they have new MAC products, but they also have some used laptops and systems at reasonable prices.
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October 2023 by Adam Chen
I don’t even think to go to the Apple Store anymore. Just show up and they treat you like family. Helped work out many issues.
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September 2023 by Tamikka C.
They repaired a laptop ruined by water damage. Glad I went there. Good Customer Service.
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July 2023 by Rob “Rawb” Hirst-Hermans
Chris and Jason are amazing ... So darn knowledgeable and personable. No appointment needed, and they always come through. Have absolutely no hesitation in recommending these guys. Thanks for great service.
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July 2023 by Susan B.
Worth the drive for knowledge and service! Could have gone closer but wanted the best for my laptop!
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May 2023 by Deann K
I had a very great experience here! I was having issues with my usb port on my MacBook Pro and Jason was extremely patient and knowledgable with the issue. They were able to fix my laptop for me and get me up and running. I highly recommend this place and will be a returning customer!
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March 2023 by PM W
Jason and Chris at MacSensei/McMobile have twice helped me out in an emergency to get my Mac working again! They seem to simply want to help and use as little jargon as possible to explain the problem and the solution. Such a different experience than going into the store and feeling less than a "genius". Fantastic communication and service!
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March 2023 by Rita Sorrentino
Macsensi is a gem in Drexel Hill. Expert computer repair and technical support. Fast service without an appointment. For me, less expensive, easier parking, and closer than the Big Apple Store in Ardmore. I trust my digital life with Yukio and his staff.
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February 2023 by Henry Jaffe
I love this store! I have been a customer for about 15 years, bought a number of computers here and gotten expert service. Yukio and his staff are knowledgable and friendly. If you want to shop in a local, low-pressure environment, this is the place.
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October 2022 by Shira
My Macbook pro suddenly wouldn't turn on, and it was too old to take to the Genius Bar. My friend told me about this place, which is convenient to get to and plenty of parking! A couple of days after I dropped off, they called me and let me know what the issue was. It wouldn't have been worth it for such an old laptop, so I took it home with me.After the weekend, I decided to get a new one from them and they were able to migrate my entire profile at no cost to the new one. It was ready the next day, and we made sure I was good to go before I left with it.Both guys I talked to were very nice and helpful! I highly recommend this place if you're having any issues with your Apple products. Posted from my new shiny MacBook Air :)
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September 2022 by Mercedes Lydon
So glad I found these guys. Professional, courteous, trustworthy, and knowledgeable - fixed the issue in one afternoon. Definitely my go-to for any future issues with my Air. Shout out to Jason!
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July 2022 by Ashley Gindle
Would recommend 100%. Excellent service.Long story short, I initially took my MacBook Pro to Apple for repair. Apple did not resolve my issues despite me having to send my computer to them twice (resulting in me not having a computer for about three weeks). It was a nightmare - Apple treated my issue as if it was just another case # and I never got my computer fixed. In fact, upon the second time receiving my computer back from them, it was wiped clean and it had new issues I never had - the keyboard and mousepad stopped working.Desperate, I brought it here. Thank goodness I did. The staff patiently listened to my issues, completed an initial diagnostic in front of me, and assured me that they would resolve the issue in a timely manner. They lived up to their promise! In under a week, I received the call that my computer was repaired and ready for pickup. It seems pretty good so far. I am excited to have my computer back!Also - because they are an authorized retailer, I was also able to apply my Apple Care warranty to their services.
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July 2022 by S. Tyler
I apologize because I'm terrible with names, but every associate I spoke with was extremely professional and helpful! They gave a much quicker and accurate diagnosis for my Macbook with a much better price than the Apple Store. Should I encounter further issues with my Apple products, I will definitely return to Mac Sensei!
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February 2022 by Dan Luner
Jason was super helpful in getting my laptop restored in the height of massive supply chain issues. You can always count on him or Yukioh to get the job done if you're patient and provide all the details.
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October 2021 by Heather B.
My daughter was distraught over her Mac book breaking in the middle of midterms .. took it here and they fixed it in 3 days! Now they are back together again great place!!!