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December 2023 by F.
I went to this branch on November 20 2023 because of the unprofessional treatment I received at the Horsham branch. Mr. Michael Myers gave me exceptional customer service, he listened courteously to the situation I was having with the account, he resolved the situation with the account . Mr. Michael Myers was courteous and his business knowledge was exceptional. Thank you Mr. Michael Myers.
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July 2023 by Ambroze Nasim
Horrible service from brown Bangladesh girl. I Walked in saw me and looked away instead of asking if I need help? Had to walked to another woman to see if she can help me
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May 2023 by Adrianna
I went in today at 1pm during my lunch break and was made to feel like an inconvenience- the two women working front desk told me to go wait and gave no other instructions, and after waiting for 15 minutes, when I asked how much longer the wait would be (as I have work to get back to) they told me they didn't know and that I should just go online to do what I needed. I stated that I wanted help setting up my account and they shrugged and again said to go online. I left, went down the street to Santander, and was able to get assistance setting up an account AND made it back to work on time. Note that their business hours are Monday thru Friday 9-4 so if you work full-time and have to go in during a break you will most likely be treated similarly
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May 2023 by Zi
Too busy to take care of their customers. Not sure what they doing!!!!
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December 2022 by Vesma Meznora
Think again before you do business here NOT impressed. No help in resolving issue. No one seems to know anything
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December 2022 by lamar Bryan
The workers at the M&T Branch on West Chester Pike where very helpful
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May 2022 by Frank Mcneal
I came in and talk to a lady name Celeste love! she help me so much and just want to say she is the best! thank you so much for your knowledge and help!
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April 2022 by Francis Macneal (Frank)
I came in and talk to a lady name Celeste love! she help me so much and just want to say she is the best! thank you so much for your knowledge and help!
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March 2022 by Michael Sottile
Helped me consolidate my accounts and dispute a charge. Cooperative and well mannered staff, good location.
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July 2020 by Reginald Johnson
This is easily the worst bank I have ever been to. In the midst of a pandemic, when I attempted to cash my check was they would not be able to because it was over a thousand dollars and I didn’t have an account. I was unaware of this. When I tried to inquire more then once about how this was possible, I was ignored and passed to another associate who was just restated the same things in an even nastier tone. Highly recommend banking with anyone other than M&T. Never did I expect to be handle in such an unfriendly, rude, and nasty manner.
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March 2020 by R C.
These folks are the best! John and Celeste are super patient and always upbeat! Best bank ever!
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February 2020 by Lena M.
Went here to do usual business as driving by, But this bank pissed me off enough already so I'm closing my accounts with them. From not handling my fraud case properly and in a helpful manner, to charging me twice for my mortgage (good luck getting your money back) this is a nightmare. Please do yourself a favor and go to another bank.