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November 2023 by Ashley Jochum
Very welcoming environment! The staff was very friendly and even helped me pick out some frames for my glasses that fit my face! Will definitely be back!
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June 2023 by Robert S.
Customer service, eye exam outstanding, they have huge a selection . Nice discount as well ... ty
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June 2023 by Queen Anya
Lifesaver! My screw needed to be tightened and I was panicking because my secondary pair can’t be found, and they took my glasses and fixed them with no problems. 100% recommended to the ladies on 06/24/23 at 10:20am.
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May 2023 by Edith Calem
Great experience with the exam and selecting frames!
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January 2023 by Angelo LoCastro
Great staff great Doctor. Berger is great!!
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December 2022 by T S.
Second year in a row I've had to send my eyeglasses back to the lab because something was not done correctly. I was very detailed in my expectations and was told by the representative helping me with my order she was qualified with many years of experience however when I went to pick up my daily eyeglasses they had a dark tint like sunglasses which was NOT what we discussed. It's frustrating because she then proceeded to tell me she called the lab and they were going to do her a favor and lighten them when in fact she should have submitted my order correctly the first time. She wasn't doing me a favor at all, she was just finally doing her job right! She should have ordered a #1 tint NOT #3. So here it is going on a month and I'm still waiting for an $800 pair of glasses. This is the last time I will go there. The doctor was great but support staff is less than satisfactory. Really depends on who helps you.
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November 2022 by Yvonne Lee
Your customer service was excellent and my glasses are awesome. Thank you my new eye doctor
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October 2022 by Sue M.
Very nice office. They seem to run a tight ship. I wasn't rushed. Friendly knowledgeable staff. I'm a new patient and very pleased.
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May 2022 by Sarah
Absolutely the worst experience with an optometrist in my 20 years of wearing glasses and contacts. I've seen plenty of eye doctors in my life, and never before have I experienced such a level of 'my way or the highway' from the doctor.All I needed was an updated glasses and contacts Rx to which I was suggested a new brand of contacts. Fine. I am open to new brands. Got the trial pair and immediately knew something was wrong. Said that to the doctor, but was told 'I would get used to them' and rushed out the door.Saw the other doctor a week later as a follow up, to which he kind of shamed me for wearing the brand I was wearing since it was being discontinued. Tried a new pair of trial lenses and was still having an issue. Again, told 'I would get used to it'. I did not. Got a headache after only an hour.Overall, the optometrists here do not fully listen to your needs. They forced a brand on me like they were getting a commission or something. Did not take into consideration how the brand worked with my vision and my eyes. Did not suggest any other brand. Being shamed for wearing my current lens brand.I 100% do not suggest coming here unless you have perfect vision and thus do not need any kind of prescriptions.
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December 2021 by Diana O.
I initially was happy with my eye exam at My Eye Dr. However, I felt the staff was not very responsible. I ordered glasses and was told they would be in on December 27th. I called the office that day to ask about the status of my order and received a call back later that day stating the lab was giving them the run around and they would have more information for me by the 29th. The need for 2 days was because the woman I spoke with wouldn't be at work again until then. I never heard from them on the 29th so I called at 4:30pm that day and was told that my frames were on backorder and that they requested the lens to be sent to them from the lab, since they claim they have frames there. Now I have to wait another 5 days for my glasses. What annoyed me was twice I had to call, they never called me or checked the status of their orders. I find that to be very poor business management and unprofessional!
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October 2021 by Christian Cooper
Great place take really good care of you!
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August 2021 by Themis Galanos
This is the best place for eye care and glasses or contacts. Dr. Berger and the other optometrists are really competent and really care about their patients. They are truly trust-worthy! The people in the office are friendly and super helpful. They offer competitive pricing on name brand glasses. I have referred many of my friends and family and have never heard a complaint.
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February 2021 by Kamryn Curry
Highly recommend this place! Sweetest staff ever and very knowledgeable doctors.
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September 2020 by Amanda C.
Great doctors and the staff was very helpful. I was nervous about going during corona but they screen everybody when they come in. They took my temperature and made sure I had a mask and everybody in the office was wearing masks. They had hand sanitizer coming in and going out.
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October 2019 by Summer G.
I really dislike when companies are not transparent. Great example of a small business merger with a larger company. This office is now know as MyeyeDr. I must of been preoccupied this particular day. First question was the cost of contact exam. The front desk stated, we will bill your insurance if there is a balance we will bill you As we all know most contact exams are not covered by insurance. I should have been more persistent or just opted out of the contact exam until I was given a price so....... ended up paying $125.00 that's on me. Had to return twice once to have my eyes dilated and again to adjust my contact rx. Last be not least I asked for the same brand of contacts I have been using the last couple years. Doctor totally ignored my request and fitted me for a different brand that cost $20.00 more per box. My only defense after all this crap was to request both RX be mailed so I can order my contacts/eye glasses online.
