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March 2024 by Moussa Kesselly
Honestly wish I could give a rating of 0 stars, and this isn’t even personal. Just an honest assessment of the business. I have been to multiple Quest Diagnostics locations and Urgent Care’s that have similar functions but I will never return here. This location is absolute trash, for no other reason than the horribly unpleasant and incompetent staff. Do not schedule an appointment here, choose another location. The staff is completely rude, unprofessional, and ignorant. During my last visit while checking-in and finding myself a seat, a nurse leaving for lunch or for the day made a remark as she was walking out. She said “wow it still smells like weed in here” under her breath. Extremely unprofessional and disrespectful, the next thing that happened was they had me waiting an hour to be seen for my appointment. Which I did not have an issue with until people were walking in and the nurse would call my name and then when she saw me stand up and she instead would take another patient ahead of me and leave me to sit and wait for an extra 30 minutes. The nurse with blue hair is absolutely horrible, matter of fact they need to throw the whole staff away and just start fresh.
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January 2024 by brittany loro
I had a fantastic experience at Quest Diagnostics this morning for my bloodwork appointment. Sandy provided exceptional service – her efficiency and professionalism made the process smooth and stress-free. I highly recommend Sandy and this location for anyone in need of reliable and friendly service. Thank you, Quest Diagnostics!
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December 2023 by kaleem ullah
Changes the time and take out the walking option from itBecause they close at 2:40pm
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December 2023 by Mary Dart
Wait times even with appointments are ridiculous. This lab seems extremely understaffed for the demand in this location.
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November 2023 by Denise McGlinchey
Quest is so slow. I wait days upon days for results that Labcorp would have back in a few hours. One of my doctors had to contact them before because they took so long.
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September 2023 by Tanaya Foster
This is location is horrible . People can show up late to their appointments and still be seen before you . They’re beyond slow . This location really sucks. Don’t come if you don’t have an apartment because you’ll be waiting on Stand-by for hours
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August 2023 by Laura Matthews
Thank you Sandy for helping me get in and out today. God bless your awesome service!!!
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August 2023 by Quinn Brown
Tammy was awesome (friendly, calm, professional). I didn’t even feel it when she put the needle in my arm. She even offered me her phone charger when I said my phone was dying.
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April 2023 by Shaneeta Bagley
Great place to get labs! I was pretty impressed with the cleanliness of the location and upgraded technology you’re met with once you arrive. There is a computer that checks you in and scans your iD and insurance card eliminating the old intake process. I arrived at 1:35pm for my 2pm appointment and was seen 5minutes after I checked in.I was greeted with a smile and labs were drawn seamlessly by tech Auri (not sure I’m spelling her name correctly). I felt my experience at Quest Diagnostic was pleasant and I will select this location moving forward.
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April 2023 by K D
Terrible blood draw for an infant. Also didn't read the script properly and the staff were very rude
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February 2023 by Cira Elena Ferreira Urdaneta
It was easy and quick. The staff was very respectful and Barbara amazing.
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December 2022 by Justin
Tammy is amazing. I've never worked with a technician who drew blood so easily. Best blood draw I've ever seen. Highly recommend this Quest Diagnostics.
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September 2022 by Josephine Taylor
Took my toddler to get blood work done and it went very well. Tammy was amazing - kept him distracted while still getting the blood.
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September 2022 by John Hallinan
I want to share with you the great experience I had today at The Manoa Shopping Center/ Havertown PAShared was the phlebotomist that attended to me today.Sharee was warm. friendly and very professional.She made this task easy on my mind and it was one of the best experiences I’ve had when it comes to drawing blood.Thanks Sharee, I’ll recommend you and Quest Diagnostics to Friends and Family who need to have blood work completed.
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September 2022 by Edward Woomer
The automated system keeps skipping sentences and won’t take my information. I tried the online scheduling system and when I choose an available appointment and submit it to schedule it says the appointment is not available. What a joke. I can’t locate a customer service representative to assist me.
