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July 2025 by Kat Johnson
Jimmie is great
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June 2025 by Karima Muhammad
Vision works are very professional and work to get you in and out.
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June 2025 by Shawn O'Connor
My daughter said that she loved the place and now so do I. I will tell others about my experience.
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June 2025 by Kelly Nguyen
The staff was very kind and helpful. Picking glasses has always been difficult for me. Taylor, assisted me throughout the whole process and was helpful. Taylor you are amazing!
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May 2025 by Brittany Rothera
Had an appointment scheduled today at 3 … shows up at 3 and gives them my name & insurance card . Was told for some reason they couldn’t pull my vision plan up (but was able to last year with no problem - mind you it’s the same insurance as last year nothing changed ) come to find out they had my dob wrong and then when fixed was able to pull it up . Now the doctor didn’t want to see me because “he didn’t have time” …. Excuse me?! Then gonna have the nerve to say I need to reschedule. So I said I have to reschedule because of your mistake that took an additional 10 minutes that wasn’t my problem?! The answer was yes , to reschedule . Will not be going back that is absurdly ridiculous ! What should have happened was I should’ve been called ahead of time about my insurance card . I work in a doctor’s office and this is not how you treat patients especially when it’s vision works fault .
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May 2025 by Maxine Jones
They associates in the front need to be a little more engaged with the customers they need to be a little bit more polite that's my opinion
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May 2025 by Kitty Tsang
Friendly and knowledgeable associate.
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April 2025 by Willa Rose
The doctor and staff at this location are courteous
and punctual.
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August 2024 by MountainMan Vinny
good prices
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July 2024 by Patricia Lowery
My Rep Jaime was very knowledgeable about the products, services and prices, she was very polite and professional and down to earth, she was really great and the rest of the staff was great also
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July 2024 by Brima Sesay
My request was well attended by the staff
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July 2024 by Sharon Jackson
They are quite professional and personable.
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July 2024 by David Eldridge
The staff were kind, patient, knowledgeable, and creative! Our vision insurance switched without us knowing, and they expertly tracked everything down and took all the time I needed to get everything answered. I ended up with the frames Devon requested!!!
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July 2024 by Habib Halimi
The doctors and techs were great but the woman Jam(n)ie? Or whoever was supposed to do their job did not do their job. They were supposed to order my trial run contacts lenses after paying for an eye exam out of pockets but they never placed the order. It’s been 2 weeks and I’m now just finding out.
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July 2024 by Sasha Vazquez
I was denied my scheduled appt @ the Bala Cynwyd office bc I was 6 minutes late. Ivr been a ptient there for over 5 yrs. They also tried to scam me and told me the only way the doctor would see me was if I paid out of pocket for a retina exam. And if I didn't pay I would have to reschedule. Mind you there was not one person waiting to be seen. I was literally the only person! Bala is full of ignorant, lazy, fraudulent people. I'll NEVER return to that office EVER AGAIN. However, when I walked into the Havertown location I was seen within 10 minutes. The visit went effortlessly. It was such a pleasure. The staff was welcoming, courteous and professional. I was in and out with in 30 minutes. I'll definitely be making this my office from now on. So thankful to the universe for allowing me to be 6 minutes late for my Bala Cynwyd appt! I would have never gotten to the Havertown office if not ?
