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January 2024 by Paul Roberts
When I call and ordered propane they came within 3 days to fill my tank.Driver was very professional and knowledgeable.
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December 2023 by PA Maker 135
Great service and price.
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December 2023 by George Laskaris
Excellent service from Eastern Propane and rapid delivery of propane when needed.-George Laskaris
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November 2023 by Asante Linares
Very unprofessional, wouldn’t advise this propane company. Go with heller gas or modern gas
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November 2023 by Kevin Kokernak
Deliveries on time. User friendly website with detailed tank info. Pricing could be a little better.
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November 2023 by Thomas J Sabia
Great service with a great and easy to use App.
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October 2023 by Steve Kalman
Customer service was very helpful and saved me some money. I had a credit balance I didn't know about. I called to ask to set up autopay and the CS agent advised me to wait for the next fill, which would exceed the credit balance, pay the difference and then set up autopay. Otherwise if I started it now the system would just pay each bill in full and the credit balance would sit there unless I called in to ask for it.
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October 2023 by Kenneth Doe
Great service. Never had an issue in 20 years.
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September 2023 by Tom Samph
Responsive, friendly, timely and just good people to work with!!
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September 2023 by David Cramer
I recently contacted Eastern Propane to transfer the account to me. The gentleman that took my information was extremely professional and explained everything! I also had a few emails with another employee that was very responsive. Within a few days they came and filled my propane tank
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September 2023 by Jason Bresler
Very friendly and informative. Easy to work with, definitely recommend.
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August 2023 by Vlad Ger
Good service, delivery on time,reasonable prices
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August 2023 by Joseph Sernio
Great customer service and very easy to dealWith… helped a ton!
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July 2023 by Sean O'connor
I needed propane installed to run my pool heater. They came. They saw. They conquered.
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February 2023 by Ben C.
I don't know if this is a catch-all Yelp page for the entire "Eastern Propane" network of franchises but this applies to the one in Slatington on Route 873 that has now changed their name to Lessig Oil and Propane.Jan 9, 2023Short review: I eventually got my propane refilled (Oct 2022) but never heard from the company again for follow up work (as of Jan 2023). The driver is really the only reason they're even getting 2 stars. Prices are pretty much the same across the board. You can probably find a better company to give your money to.Long review: Initial phone call to setup service was November of 2021 (yes, 2021) for a 29 gallon OWNED tank. This company had filled the tank for the previous homeowner for at least the 4 to 5 years prior, if not more. The homeowner passed away. No gauge on the tank, so I had no clue if it was full or empty. I just wanted it filled (if it was empty) or them to tell me it didn't need to be filled and move on. They needed me to create an account and give them my social or I could pre-pay. Cool. I'll pre-pay. Never heard back. I call other companies in the area to refill this tank and turns out those companies are even worse and even more unwilling to take my money. Move forward to September 2022 and the tank is now 100% empty, so it turns out it was full in November of 2021, I guess. I again, call the 3 companies in my area that handle propane, including Eastern Propane. No reply from any of them. It really makes you wonder. I wait a week make all the calls again, this time when I call EP I get forwarded to a different number after speaking to their 'answering person' (I don't know how they have it set up). I spend a good 25 minutes regurgitating my frustrations over the past year and they assure someone will be out. Five days go by and not a peep. At this point, I'm just ready to buy a brand new tank from whomever can show up first and be done with it all. Finally get a phone call, "they'll be out tomorrow at some time to fill your tank and they'll need to come inside to do a leak check, etc."The driver (I can't remember his name) shows up at 8am on October 7th, 2022. He's very cordial, understanding and CAN believe how ridiculous it's been to get this tank refilled. He tells me that he has worked for these other companies and it doesn't surprise him. While he's filling the tank he tells me that he's only going to fill it about half way because they'll need to replace the tank with a new one due to it's age. They'll come back in about a week to do so with a FULL, brand new tank and do the leak test inside the house when they do the swap. I won't be charged anything extra for the full tank, as we'll just be limping along on the little bit he's put in the tank currently.OK, that sounds great! After over a year of dealing with this it's amazing to FINALLY get some good news and some amazing positive help. He puts everything back together. I ask if he needs to come inside to do anything and he tells me that it's not necessary as the service tech that would be coming out would do it. OK. He packs up, hands me the receipt and leaves.Three months later. Zero follow up phone call. Zero follow up leak test. Zero follow up tank swap. No clue how much propane is in my tank, once again.In all honesty, they should get zero stars, especially for false promises and never following through.And the kicker is, they have the nerve to put that the tank is LEASED on the receipt.
