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June 2023 by Debra McGinniss
Lake Region Dime Bank has the most outstanding customer service. Every employee greets with a smile and willing to help with banking issues. Gabby, for example seamlessly transferred my compromised account to a new one while I waited. And, I walked out with a newly printed bank card and xtra checks.In addition, Julie called a questioned an outstanding check from that account and kindly had it paid from my new. Human touch is what is extraordinary here.Loyal Customer
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December 2022 by Gryphonn Schock
Had them for 6 years never exceptionally helpful. Tons of fees minimal atm network and low interest rates. People that work here are alright overall been a lackluster experience.
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December 2022 by Jason Boria
Love banking at the dime bank there always so nice and ready to assist u with ur banking needs
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July 2022 by Vincent Caputo
Arlyce Degnan was very professional throughout the entire mortgage process. She made sure all t's were crossed and i's dotted. She made us feel very comfortable. The Dime Bank's rates were the best compared to their competitors. Highly recommended.
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May 2022 by Linda Iacono
Efficient
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October 2021 by Valerie Anne Ferlauto
If you have money, this is the place for you. Service is always welcoming! If you are in need of a Wealth Management person, I highly recommend Jeremy Patten.
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August 2021 by Joan N.
THE WORST BANK IN THE 570. The workers are barley trained and continually mess up depositing money into correct accounts as well as giving out false information when the simply do not know the answer to your questions. Cannot wait to get a new bank where people do their job because, time and time again the dime bank is just a place for wallenpaupack alumni who peaked in high school
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June 2021 by June R.
I lost my debit card several times over the past year issued from The Dime Bank on Welwood Ave, in Pennsylvania. It was not intentional and certainly not by design. I reported each and every one to the bank immediately as lost. There have been two different times over my lifetime of 69 years that my accounts have been the subject of fraudulent behavior and not connected to this bank. However The Dime Bank said due to my behavior losing so many of my cards, I represented a risk to the bank of possible loss of funds, deactivated my debit card and refuses to issue me another. The ramifications of this "policy" have effected my life tremendously and with difficulty. How can this be anyone's policy?
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December 2019 by Andrew Loniak
I didn’t think it was possible anymore to find a bank that doesn’t live on fees and find ways to fee it’s customers. This bank looks like they spared no expense inside and out. They hired quality people. I got a follow up thank you note. And when the staff forgot something they called, emailed and send a letter apologizing and wanting to get it done. I’m not sure what else I could ask for thats not outrageous.
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December 2018 by Brina Stasi
Friendly....Helpful....
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August 2018 by Susan Armona
Good bank, very friendly staff, and clean building. It's nice to finally have a full service bank.
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September 2017 by Jim Klein
Friendly banking atmosphere with all the services one expects. Ok recommend them as a great local and regional bank.
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November 2016 by Ion Pirvu
Great bank, no frills, no pressure, local and friendly. Opened up a business account with them after being scammed by Wells Fargo. Never looked back.
