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October 2025 by Inimus B
You'd have better luck with a shoe delivering your mail.
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August 2025 by Matthew Hajek
Say I hade 3 packages deliverd, Nothing at house, No slip in mailbox, no slip on door. Go to post office wont let me pickup packages even though I have proof of the order. House is a rental in an LLC and wont match my id which is my primary house. Already filled out paperwork prior that I am owner they said this wouldnt happen . Wont give me my packages even though I have 3 ways to prove they are mine, but becuase my id wont mattch the delivery address and they didnt lave a slip which wasn't my fault. Extremely rude and rediculous. They can keep the packages ill just go to home depot and buy the supplies
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July 2025 by Mari K
One worker. Long line. Mail carrier delivery not reliable. What other mail am I missing?
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July 2025 by Al M
The postmaster first off is a joke I wanted to know about moving a mailbox so I stop in and leave my number never got a phone call back had called multiple times nobody wants to answer the phone just wasting your time trying to call finally go back down he won't even come out and talk to me about it because he's so busy LOL tells the girl no try to explain why I want to move the mailbox but they're not having it let alone wanting to hear what I have to say so I asked who I can talk to go over his head they say nobody the guy is literally a clown
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July 2025 by ArmyVet11B 50calBanger
Girl at front desk glasses brown hair is MISERABLE EVERY SINGLE DAY!
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May 2025 by marky grove
So the carrier spent 10min fiddling by the roadside and wrote up a unable to deliver ticket because box was full and it was actually empty. The time he spent he could have.delivered my item in 5 min. Genius!
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April 2025 by Panda Univers (Seductive Panda)
I walked a mile thinking I was getting a package for a friend. I was told I needed to 'meet them out back' because 'theres a few'. To clarify, I had a pink slip authorizing me to get ONE of my FRIENDS packages. It is ILLEGAL to even let me have more than the single one authorized, let alone try to FORCE me(I was told I could get all of them or none of them, in an extremely unprofessional demeaner).
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April 2025 by Melyssa Greene
still the worst post office
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September 2024 by A Wuerth
terrible
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August 2024 by Kathryn L. James
I am extremely disappointed with the service at the Hawley Post Office. The staff are incredibly rude when you ask a question and show no sense of accountability. I was shocked to see this place rated more than 1 star. The post office here is absolutely the worst. They are not helpful, do not take any responsibility, and can never provide clear answers. Additionally, they arbitrarily decide which mail should be delivered and which should not. I've had my address for 24 years, and it has always been an issue. Now, having built a house here, the Hawley Post Office still can't figure out why I'm not receiving mail. This place needs serious improvement.
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August 2024 by Shlomo
Heavyset woman at the front desk is a arrogant piece of garbage. Probably a New York transplant or something. Bad attitude.. fire this loser and Hire employees, who know how to treat customers
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March 2024 by Dean Wells
Mail delivery is poor. Very selective on where and what will be delivered on any particular day. Lots of laziness with our delivery person. This office can’t find or even keep employees. Would have left no star but can’t leave a review then.
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December 2023 by Kayla Taylor
If I could give zero stars I would the lady in the front is absolutely horrible! The attitude she gave the lady in front of me and then to me as well! I was only there to pick up three oversized packages there was no need for attitude. I didn’t give her any attitude but I will be sure to come in next time with a bowl to dish out! I can say the delivery drivers in the back were very nice tho! It’s said one person can make so many others miserable! Even the delivery drivers said she isn’t nice! Absolutely appalling!!! Get a different job lady or change your attitude your customer service sucks!
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December 2023 by Kaylie Mutz
Came to explain the terrible customer service but I see I’m not the only one who thinks so. A nice gentlemen helped me load a heavy package INTO my car since I’m pregnant but the lady up front talked to me like I was stupid and kept walking away from me while I was trying to speak with her. Front desk people are always rude here and they couldn’t care less about their jobs. Management needs to do better.
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October 2023 by Mary Bergman
The postal clerks are helpful and friendly. I always get my packages. They are held in the post office for me because I have a PO Box.
