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December 2023 by tyler bachota
This is literally the worst bank I’ve ever dealt I’m closing this account as soon as possible place is a joke and should be shut down I’d rather keep my money in a crackheads pocket then use truist ever again
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June 2023 by Kid Luck
Unskilled employees, very slow and unprofessional
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November 2022 by Alex R
$8 fee to cash a $60 check and they will not change coins to bills unless you have an account.
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September 2022 by Anonymous User
Worst bank ever! Worst management ever. Incompetent and unskilled employees. Taking business elsewhere. Believe the 1.9 reviews it has. Absolutely pathetic.
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August 2022 by Mathew Keim
This company is hands down the worst place I've ever dealt with, they need to close their doors before they ruin other people's credit scores.
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October 2021 by Jessica Benko
Can't even get a call back. Been a customer since they took over National Penn. I plan on taking my business elsewhere!
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July 2021 by juan david jaramillo
kimberly lecowitch , if you are opening a mew bank account, ask for her, excellent costumer service!!
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July 2021 by Kleverson Villas
Impressive how bad is this bank, I deposit $5.000 check from a bad customer I guess, for the first time everr after many good checks. Instead of the back call me and say is no money on that check they blocked my account and confiscated all the money I have there 2 weeks later they still not paid me back. Sally the manager keeps telling me She will fix it. But she doesn’t do anything. ?
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June 2021 by Mario Calderon
kimberly lecowitch , if you are opening a mew bank account, ask for her, excellent costumer service!!
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December 2019 by John Mumie
Been to a ton of BB&T banks, this one is by far the worst I ever been to! 2 tellers and one picks up the phone to deal with someone instead of the 10 people waiting in line. Try to avoid if possible
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November 2019 by Damian Botch
Second time in a month tried to deposit money. Waiting 20 minutes in the drive thru.
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February 2019 by kristen grula
4 tellers noone in bank but standing here 10 minutes to be taken care of ..place is ridiculous
