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February 2024 by John Stoffa
Very happy
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February 2024 by Pedro Silvestre
Carlos, very friendly and gives very good service
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February 2024 by Vicki
Called before going to the AT&T store. Kenny answered all our questions and assisted us in the store. He went over all the information we needed before deciding on what was the right fit for us.
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December 2023 by Fredalyn Skokoski
Jorge has helped me before when I first visit the store to complain about CS messing up our registration on 1 account and again helped me when I needed to trade-in our old phones and I had to get my phone activated. Both times he was very patient and accomodating, answered my questions politely and knowledgeably. It took a while before I get my phone activated bec we had to wait for customer service to assist as he couldn't proceed on his own experiencing an error from his computer. My overall interaction with Jorge was more than a satisying experience bec he knows his job well and apologetic with the wait we had to go through. Excellent worker from Jorge U have!
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November 2023 by nicole martoccio
I am a transfer customer from another service provider. I was looking for a way to relay a VERY WELL deserved compliment for Mr. Cesar Ruiz with the AT&T Corporate offices. This young man is so patient, professional and polite every time I visit the location with questions. He is very knowledgeable and helpful. He is the type of associate who other companies look for and I wish there was a way to ensure he received corporate accolades because he surely deserves them. Please recognize this young man and also relay my deepest appreciation for him and the service he provides to AT&T customers every time. KEEP THIS ASSOCIATE PLEASE!!! Thank you Cesar, yet again!
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November 2023 by Shellac
Very friendly and helpful staff. Me and my family went down there today to get a problem with our phones sorted out and the employees were a great help. They helped us without any hassle, very good service.P.S. Employee Kenny did a very good job.
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November 2023 by Eric Seely
Keny was very friendly and knowledgeable. Took care of every aspect of the transaction. It was a very good buying experience.
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November 2023 by David Yaskanich
Needed assistance with setting up voice mail and Associates were very courteous and helpful
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September 2023 by Maury Rutch
Keny was excellent. We appreciate the courteous, expert advice. Highly recommended! A+
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September 2023 by Jessica LaBarge
Our Att rep in Hazleton this past Sunday was phenomenal! From the moment we walked in to me freaking out outside the store on T mobile...he was absolutely fantastic and all while multitasking!
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April 2023 by Debra Radke
John Yacina was instrumental in resolving an ongoing problem with my phone. He took the time to contact everyone he could to find the issue, then worked at it until he found someone that would fix it.He went above and beyond to set things right.
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March 2023 by Jazmyn Abreu
The store associate Hector did an absolutely amazing job with my partner and I. I have never gone into any phone store and had such a great experience. Hector thoroughly explained so many questions we had. We even bought new Apples watches because of the promotion he told us about! Hector deserves the highest position in the company I would say! Thanks so much Hector. We will be coming back & recommending everyone to go to you! Awesome worker ??
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March 2023 by PieGuy
Customer service was awful. They would not listen to what the AT&T rep was saying on the phone. I had an appointment and they just put me on the walk in list?
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February 2023 by Louis Mercantino
Got to try the accessorie on my device to be sure it was compatible before purchase. It made things very easy to decide. The service was fast and courteous. Thank you ?
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November 2022 by Sarah Kile
AP is not only extremely helpful but also very patient. He takes his time explaining the prices and promotions so that you fully understand what you’re paying for. He has a very friendly personality. I use to dread going into phone carrier stores but AP makes any changes to your plan easy and stress free!
