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July 2024 by Altagracia De Leon
Good bank, thank you very much Sami
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March 2024 by wilson polanco
Maldito y el peor lugar para depositar el Dinero ? si con mi dinero le paga a todos eso Racista de ese banco nunca entiende español le dice en inglés que te ponga alguien en español y lo que hace es que te cierren el teléfono. ☎️ voy a sacar mi dinero de ese banco y me voy para otro banco que si le importe los hispanos y lo que trabaja hay que si hablan español espero que lo supervise y lo boten son mas Racista cuando sabe que hable español y dice que no ?
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March 2024 by Miguelina Cruz
Many thanks to supervisor Sami for her always help
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February 2024 by Adriana Minaya
Very good bank , than you to he supervisor Sami for being a great help.
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September 2023 by Luis Martinez
I will give them more star
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July 2023 by Jenn Fernz
I don't have the option to add - star ⭐ is the worst back, please don't open any account ❌? in this back
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March 2023 by Veronica Nelson
I was a customer with them for 15 plus years with no problems until recently when they shut off my account. Was it mostly my fault? Yes(but the situation was out of my control), however they have the worst customer service and are not willing to work with you when having issues and already having a resolution. They do not care about their community and giving people second chances. I do not recommend going to them as a customer. There’s better places.
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September 2022 by Sergio Luna
I had a problem with a cash deposit that I did at the atm which it never showed in my account, when I went to contact them they alway told me I was going to received a call from them regarding my claim which they never did it wasn't until the fourth time till they decided to filled a claim form just to send me a letter just saying there was no issue with the atm so they basically stole my money. DON'T TRUST THIS BANK
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July 2022 by Iam Filadelfia
Garbage service, closed and ATMs don't work ?
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July 2022 by Dante Trattoria
The bank with the worst service I have ever dealt with
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November 2020 by Annette Foose
Closed earlier than posted hours.Next branch 3 miles away and now there are 3 lines extending to the main street (airport road). Closing earlier than the posted hours is a normal occurrence for the south church st branch
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October 2020 by Jasmine Dejesus
At about 515pm Sept. 30th The atm took cash deposit then machine went down mid transaction I did not get my card back or cash although the machine said deposit could not be made. The machine showed on screen as if it was going to return the cash that was just deposited but then screen said your card is being kept for security purposes!! I was shocked because it had just accepted some of my cash.. I called the 800 number was told to call bank in the am! I did at 9am and was told they found my card in machine but when I asked about my deposit the money I had put in, I Was told they'd have to balance out atm but that wouldn't be till after 3pm SMH Long story short I called about 3 times got nowhere.. where's my money how is it that my card was retrieved and not the cash??? Theres a camera on machine why not look at it?? I don't understand how they give me my card back but nothing no cash and they didn't deposit it into my account either!!! Where'd that cash go?? I want this investigated I feel it was taken lightly the machine accepted 3 50 dollar bills the rest were 20s no receipt was given card kept by atm etc!! Worse banking experience! EDIT I was called today atm was taken apart Jenny at the bank helped and resolved the issue and was the most helpful I appreciate you Jenny!!
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October 2020 by Lisa Farrell
Atm never works and when they do they never have funds in them !
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September 2020 by Wilson Mendez
Horrible handicapped parking accessibility. The administration of that branch does not care if the disabled parking law is violated. Very bad organization from the administration.
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August 2020 by Henry Ramirez
(Translated by Google) A bad service .. you have to change banks.(Original)Un servicio malo..hay que cambiar de banco.
