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December 2023 by xx moonlight xx
Q inside the pharmacy, is very amazing! She’s very helpful, respectful and attentive! Thank you for having great customer service!
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December 2023 by 3Diamonds
Pleasant and helpful customer services at the front cashier. Thanks.
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December 2023 by Jose Ramirez
Came in to get a passport picture for my daughter and the two guys taking the picture acted like they didn't care at all... very unprofessional service. The guy that took the picture left before printing the picture and passed it on to the other guy, I felt that he did not wanted to take care of us because we are hispanics. Was also telling my daughter not to smile, she is just 6 years old...
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December 2023 by Amanda Labombard
They suck they refill your prescription when you don't even use that pharmacy anymore
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July 2023 by DONNA NOVAK
Since covid the customer service at this location is terrible. Long hold times to get through to the pharmacy staff on the phone, as well as rude staff members. Seriously considering changing pharmacies.
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May 2023 by Jil
They use to be great but Now I’m looking for a new pharmacy they lie and are unprofessional… I was given a script that didn’t belong to me(so dangerous) ,they denied having a script until my doctor called them, then magically I received it right away, and now today my daughter was prescribed something they said they didn’t have it but that they called the other cvs and they had it so we drove there just for them to say nobody had even called and that they did not have it . I spent over 3 hours trying to call I even left it ringing for over a half hour with no answer!!! All of this within a month ! It’s a shame bc I only ever used them but not anymore.
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May 2023 by Louis Mercantino
This particular CVS is problematic. The drive-thru window is often closed. The staff turnover is almost daily. Most of the customers speak Spanish but few of the employees do, causing delays. Overworked pharmacy,long lines. Overpriced items and complicated discount programs. Disappointing. Since my review I've read and agree that I've witnessed the same things. They're all true,not just complaining. How does it survive? People are forced to use CVS through insurance companies like Aetna. This one serves an area that it's not capable of handling. Double check all dealings with this location,be warned ⚠️ pay attention to RECENT reviews,the problems have occurred since 2022'.
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May 2023 by auri parache
The worst customer service a person can receive. Medicines always take days to get filled, and the pharmacies always have a nasty attitude.
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May 2023 by John Domogauer
Not the workers' fault, but due to understaffed situation, prescriptions are taken 4 to 5 days to fill. Would recommend incentives to bring in associates to assist with back log.
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April 2023 by Michelle Hunsinger
Store blows!! No help ever! No wonder people steal.. I don’t steal, but I see why it’s happening.. you need management and need to paid them way more than they are getting paid so they actually help.. and self checkout shove them where the sun don't shine!!! ! I have a job I don’t want another one..and it’s always broken and need assistance anyway so pay someone to help us.. I want to be served when I come to a store.. I go to rite aid it’s way better..
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January 2023 by David Panckeri
Aetna insurance forces me to use CVS. On hold 73 min. and got hung up on.Have a 25 mile round trip drive to CVS. If my daughter's special restricted prescription is not filled by the 31st, the insurance will not cover it on January 1. It cannot be filled without verbal request. Noonline reqhv So, CVS will destroy my daighter's life by forcing her to lose vital medication if no one there will answer the phone. I have to pay Uber $70 to get to CVS and bsck to Weatherly because CVS will NOT answer a phone. Or I have to let my daughter go into withdrawal or take her to an ER for her medicine. What is going on ???
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January 2023 by Kayla Stubits
Absolute worst pharmacy. They’re so unorganized and such a mess. So chaotic. Never going here again
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January 2023 by King David
I have given "helpful" ?votes to everyone posting a terrible review of the pharmacy. This takes place at every CVS location world over. Using the retail store and having a CarePass is fine, but positively boycott the pharmacy for medications.
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November 2022 by Russ Graten
My wife just had 3 molars removed. Aspen Dental called in Prescriptions. Tried 3 times ( on phone now, # 3 call) and no answer. Called before their lunch. Called exactly when the lunch ended at 2:00PM, and am waiting still, as I am on phone. First 2 calls were over 50 minutes waiting for someone to pick up. I'm so sick of this Pharmacy.
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November 2022 by Allison Jacobs
This location has a very serious problem and a severe lack of employees and pharmacists. A visit to the ER and a prescription that was given expedited orders from the hospital and it won't be ready until a WEEK after the hospital visit. Multiple visits to the pharmacy, each time they tell us that it will be ready in an hour and they keep saying that it's not ready despite receiving texts that it was ready. Had to wait in a very long line multiple times for them to tell me it's not ready. This is people's medical care and medicine and they aren't even offering any sort of solution to the problems.