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July 2024 by James David
Slow service
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July 2024 by Cha1 Ra
I came in and a lady manager was already talking to someone who was dissatisfied. She wasn't trained and talked about no tools or people with experience. My car was to be checked for oil leak but was told they don't work on vehicles because of oil on undercarriage. I said being it's a leak it will always be oily until fixed. YOU ARE A GARAGE THAT FIXES CARS?? She said 'people get that way when they don't get what they want"? No idea why she's at the desk. ENTIRELY INCOMPETENT.
I went to firestone since the 1980s and will never go again. They ran it into nothing. No experienced mechanics or desk people. It is NOT the firestone people remember. Congratulations to the owners whoever they are for your failed business.
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June 2024 by Jose Daniel Fernández Rodríguez
I am pleased with the experience received at this place, professional information and appropriate recommendations to facilitate safety in your vehicle, and pleasant treatment by Rachel, my favorite service place for my vehicle from now on in terms of her specialty ?
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June 2024 by Denise B
The folks here are always friendly, knowledgeable, and do a great job with my vehicles. I always use them.
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June 2024 by Brian
Dealing with Firestone was a complete nightmare. I took my truck in to change power steering lines, and that ended up turning into a thousand dollar job. They couldn’t pull the lines, so they ended up replacing the rack as well. It took almost a week in their shop, and as soon as I got the truck back, it freaking overheats. I don’t trust them. I don’t trust their phony demeanor. Just look at this installation they deemed worthy. What self respecting mechanic or tech would ever say that’s ok. The rubber boot isn’t supposed to be twisted like that. Absolutely do not go there. I wish I could take it back there to get it fixed but I’ll never go there again, and I’ll tell everyone I know about the abortion that is their service. 100% terrible, awful and disgraceful. This place should absolutely rehire a competent staff.
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May 2024 by Luisanna Medina
My husband took my car 2 weeks ago to fix my heating system and now my AC is not working is only hot air. I have being there customer for a long time. It’s crazy how they make you to spend your money to fix something and damaged something else!
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May 2024 by jose ruiz
they are very professional with great customer service very friendly and help people to find the best way to fix the cars and help you understand everything thanks to everyone in firestone
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May 2024 by Benjamin Bird
Service as expected. Good communication. Friendly, efficient, knowledgeable staff.
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April 2024 by Michael Homanko
NO Free Beverages
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April 2024 by Jasmine Vonsee
I am beyond annoyed. I just spent 3 hours at this location to get 1 tire changed (that I brought in myself) and the dude to tell us they can't put a patch on top of fix a flat, I will NEVER AGAIN go to this garage! 3 HOURS!!!!
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April 2024 by Prose the Writer
The team was friendly, they were professional and the best thing is that they never assume anything. They will stop working and come share insights with you and offer you options before continuing. I love that because how many times have you gone somewhere and they do the work and a month later you have a problem. First thing I ask is, "why didn't they tell me when I was here last time?" This team gets it right!
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March 2024 by yeison P.
Good work. The best
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March 2024 by Julayny Valenzuela
Took my BMW in today in the Hazleton area to get a flat tire changed decided to change both of my rear tires to not have a different brand on the two rear tires. Took a picture of my rims before service to make sure they don’t chip it or scratch, took them an hour to change when it was all done I made sure there was no damage which there was. Both of my rear rims was chipped and scratched, chipped the clear coating just got the car in November I paid $673 for both tires they should’ve been more careful. BMWs are expensive to fix rims, will make a claim tomorrow since the manager wasn’t there. I spoke to associate about it and spoke to me badly saying that I did it to the rims.
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March 2024 by Ezequiel Tejeda
Bad service from one of the workers. I bring my pieces and they don't appear and he acts rude and spiteful...
I even had to lose my piece... and they took it...
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March 2024 by Robert Roth
It took 3 hours for my car to get done and all I need was a lugnut
