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November 2023 by Rachel P.
I came here for the first time for my inspection. Was given an appointment and in and out in a timely manner. All of the workers are extremely helpful, knowledgeable, and quick to help anyone who needs it. Today I called at 3:00pm after noticing I had a screw in my tire and this was the first place I'd ever go if I needed service in the area! They booked an appointment at 4:30 and I was out just after 5pm without a second thought. I am grateful for the staff and team members here providing great service to the neighborhood. The value and wholesomeness of the company shines through in every quote they do. They are very reasonably priced. As I walked in for my appointment today they were helping a woman get a rebate handled for her new tires. They will save you money any time they can. Preventative maintenance is the best care you can give you're vehicle, and I trust these guys with both of my households vehicles! I would recommend Jack Williams Tire & Auto in Hazleton, PA every time if you need anything for your vehicle! Thanks guys!
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November 2023 by Carrie Grula
Driving home from work, got a razor blade in my tire. Called 30 minutes after they closed and they still took me in and got me a new tire in 15 minutes. Super sweet big time hero!
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November 2023 by Joe Julian
Exceptional customer service and extremely fast service. They really know how to treat a customer like family. I’ll be going back next time I need anything done.
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November 2023 by Taylor Johnson
Fantastic service provided by Armando. Came up from VA to visit a friend of ours & caught a nail in not one, but TWO of my tires. Expected to have to find a hotel & stay there (which would’ve been completely unexpected & unplanned) but Armando got us back up on the road in NO time. Sometimes the tires for my car can be hard to find but he was fortunately able to just repair them both & send us back on the road within just 45 mins of us getting there!!!! SUPER quick turnaround & best part there was not a SINGLE sign that someone had even worked on our vehicle. No grease marks on my leather seats, no fingerprints or leftover brake dust on my wheels, heck he even went as far as to clean them up a little before slapping them back on! Talk about quality service! Will make sure to spread the word & definitely remember them next time I’m in the area & need something. Ask for Armando if you ever go by!!
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November 2023 by Tim C.
My daughter came home from college and informed us that her light went on in her car indicating low tire pressure. After inspecting her tire noticed she had something in her tire. Called for appointment and being it was weekend we were worried they wouldn’t be able to fit us in, especially being she had a tight school schedule. They told us to come in ASAP and they will handle it. Well they did and fixed it within the hour. Thanks for the great service and thanks to the service manager. (000004)Janell C.
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October 2023 by Esther Lamboy
Came after we caught a nail in the tire on our way home. A plug was $21.83 and the service was so phenomenal. They drove the car around to make sure we were all good. Highly recommended.
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September 2023 by Pete Oster
Got me in and out fast, mounted tires with zero rim damages, balanced perfectly, nice crew of guys and counter staff. Happy with my visit and would recommend them. I watched the professionalism with multiple customers while I waited.
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August 2023 by Abbreanna Smith
Very good customer service, such a polite man working the front desk. they got me in an hour after i called & got me out very quickly. 100% recommend!
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August 2023 by Jonathan Walters
The staff is great, it was probably one of the most memorable and best car service experiences that I have had. They really went above and beyond. I highly recommend.
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August 2023 by Nancy Karlick
The guys are very nice and try to get your vehicle done as soon as they can. Nobody standing around every one was busy. Nice service.
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August 2023 by erik erik
absolutely amazing work, been living out here couple months, this the only place i trust with my car. very cooperative workers, amazing works 30/10 recommend
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July 2023 by Kim Guerriero
Always amazing service and staff. They are friendly and make sure I understand the work being done to my car. I always take my car here for everything I need.
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July 2023 by Jhoschwall De Vargas
Came to Jack Williams for an Alignment because I had recently replaced the Lower Control Arms and my car still made a funny noise when driving, they diagnosed an Outer Tie Rod faulty and replaced it and did the alignment and had me ready to go within 2 hours which was very quick compared to other companies! Very happy with the results, highly recommend.
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July 2023 by KidPoet Everything Foreign
had got into a accident in the area, & after a simple google search I ended up at Jack Williams Tires, who gave great info over the phone & even better in person! Great customer service, product, & car maintenance amongst staying busy, I was very satisfied, pay them a visit for your car fix needs.
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July 2023 by A K.
The staff was very kind and helpful. On a busy holiday weekend, they were able to get me right in to fix a simple problem. The wait time was reasonable.