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February 2024 by Ashanti Walser
I probably will NEVER ever rent from them again and most likely will NEVER recommend them to anyone. It was good while I was down on my luck, but they harass you before your even late, blowing up your phone the day it's due not even the day after literally the day it's due. If you rent from them make sure you are NEVER late, they will threaten you with theft (even tho you've already paid over 4 grand for something that only cost 1500 out right) but again it was hard times and circumstances made it a good deal. I fell off recently and was a little late and from the constant phone calls or them showing up and not only banging on my door BUT my damn window. It wasn't like I refused to pay just said needed a later date. Today I paid it off and am so grateful to NEVER deal with this place again. They are rude, noncompassionate, arrogant, and the experience I had with them was horrible. Including them saying I moved without their knowledge WHEN THEY THEMSELVES moved the merchandise for me , now that's just crazy.. again I will NEVER go this route again at least not with them and not at this Hazleton,PA office. Again IM PAID OFF .but don't rent from them if your ever going to be a few days late, from the harassing phone calls, voice-mails and the way they show up at your home banging on doors and WINDOWS that's crazy. My experience with them I would give 0 stars if I could
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February 2024 by Amanda H
I have been a customer for 18 years. These past 2 years, I have had nothing but problems. Currently purchasing a washer/dryer set and the dryer breaks. I call and I am advised I'll get a loaner to use while mine gets fixed. Waited almost 2 weeks for the loaner. Found out this week that I'm being charged for the loaner as well as paying for the set since September. Five freaking months! Brought it up to them and they changed the subject and we were told a new one came in and they are going to bring it over. I stayed outside with my dogs while they put the "new" dryer together. Came inside to find it dirty, scratched, and lint in the dryer trap. I needed to dry a load of laundry and then find out the dryer isn't heating and it seized up. Had my husband call the office and they said they will bring one on Thursday. I have to wait an additional 3 days for a dryer. Absolutely irate now. Calling corporate first thing in the morning.
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July 2023 by deirdra anderson
Very fast and Carl was very nice and got me out of there quickly. I appreciate that
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July 2023 by Kathy Mikulski
I have never had a bad experience
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May 2023 by Mikael Eb
So far so good
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January 2022 by Ranee Lewis
I’m extremely happy with there customer service and there manager. When I needed something they were very quick and professional about helping me get it.Highly recommend the Hazleton rent a center.
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November 2021 by Chris Rickerhauser
Fantastic service! No problems or issues. Quick great service. ☮
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November 2019 by Kevin B. Skinner
I hear it's fine for ppl that need to rent. However I've never needed their services but this goggle map thinks I've been there for some strange reason. Probably i was just stopped outside in my car a a red light or something. ? don't you just love technology? This review is the ONLY WAY to make the question "how'd you like it" disappear from the goggle guide.
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September 2019 by Noel Guzman
I did not liked it
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May 2019 by William
Really nice people prices a little high
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February 2019 by Tricia Pardi
Its rent to own!
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December 2018 by Sean Michael
Very nice...
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August 2018 by Mountain Mike
They never came out to look at our dyer we have been paying on. It's messed up and these people said they would come and never did. Way over priced furniture too. Money isn't worth the made in China garbage they sell. Most of the employees here are clueless morons. Can't wait to pay them off worst mistake ever.
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March 2018 by Christina Turner
Absolutely the best customer service you can ask for!! Top notch!! I've never had a better place to go to I've been going here for 4 years I've bought many different things from them almost all of my furniture they always know my name my face and greet me with a smile. I wouldn't have it any other way!!!!
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August 2017 by Rose Griffin
Thank you for the bed bugs! Thank you for destroying my bed and then giving me and my fiancé, new parents might I add a rock to sleep on! NEVER GETTING ANYTHING FROM RENT A CENTER AGAIN! Believe that. ����������������
