-
October 2023 by michael l.
I discovered JCL Automotive after searching for a 3rd party Tesla Service shop in the area. Tesla does most of their own service, but for a variety of reasons, 3rd party Tesla service shops have been growing as an alternative. Most of them are on the west coast, so I was surprised when I found one in Hellertown, PA. I had been having problems with the pano moonroof on my 2014 Model S and the Tesla service center could not help. I found the team at JCL Automotive extremely trustworth and helpful. Chris, the owner, was honest and forthright, offering to research the issue (on his dime) and give me an honest "we can help, or we cannot help" evaluation. I'll update this review later.
-
September 2023 by Elaine
JCL offers the most thorough and efficient services. They provide the best auto services that you can trust. They are not only very professional but also a true pleasure to do business with. Excellent customer service and support. I’m grateful to have the JCL team to go to for all my auto needs. Thank you!
-
September 2023 by Patrick Mertz
JCL Automotive provided great service for my recent visit! Top notch work to install coilovers, new tires/balance, and alignment on my Tesla. They communicated throughout the entire process from scheduling to completion and there were no issues with the work performed. I would recommend to anyone!Services: Tires
-
September 2023 by Chinnys MyLR
I recently got my Yoke steering wheel installed here for my Tesla Model Y and the entire process from communicating first time to actually getting it installed was extremely smooth. The staff is very professional and welcoming. The facility was spotless. I’m a life time customer now. Thank you for your amazing service.Service: Steering & suspension repair
-
September 2023 by Martin E. Coleman
To date, each experience with JCL has been exceptional! JCL has provided stellar service, excellent workmanship and is always communicative throughout the process. I do not give such a review lightly as I expect excellence from all of the vendors I use for my personal and professional services. Thank you, JCL, for keeping me safely driving in between visits.Services: Tire rotations
-
August 2023 by Vincent Olsen
Been going here for over 20 years. I will go nowhere else. They are always spot on and fix all issues promptly and consistently. Also if you are looking for a great deal on an auto Steve is the man. I’ve bought 5 cars there over the years and have never been disappointedServices: Electrical repair
-
August 2023 by Eric Klein
Every interaction, every service at JCL is 100% pro and easy going. They are easily the most trustworthy and professional dealership and service provider in the region. Hands down. I get my Tesla serviced there. We are also looking to buy a vehicle there this Fall.Services: Body & Trim
-
August 2023 by Robert Rice
Great Service. Great people. My wife is a stage 4 cancer patient and wanted to ride to the beach In the convertible. JCL did some scheduling magic to get the car ready; meant more to us than they realized. THANK YOUService: Brake service & repair
-
July 2023 by Wes Ringel
JCL rocks! Great service, friendly folks, and they KNOW their Bimmers! Came here actually for a speaker installation on a specific older model BMW (E46), so enthusiasts know what it means to find a legit shop that can take care of a special vehicle to you.
-
July 2023 by Katie Lee Wright
Knowledgeable and efficient mechanics and staff. Everyone is always friendly, helpful, and willing to help you figure out what is best for you and your vehicle. They don’t overcharge or try to take advantage if you don’t know cars. Hands down best mechanics!
-
May 2023 by D-Port Brooklyn
I had a great experience with JCL Automotive! Unfortunately enroute to a work event I got a flat tire and was able to drive (BMW run-flat) to their shop. Their customer service was top-notch, Christina was polite and professional assisting me throughout. The crew really went above and beyond to resolve the issue and get me back on the road. Overall, I was extremely impressed with the service and would highly recommend them to anyone in need of automotive assistance. It felt like a family run business.
-
May 2023 by Joe Iezzi
I thought JCL automotive was great. We called as 1st time customers to get an oil change. They said if we leave it they will take care of it.They finished it by mid day. The work was done well and the car in and out was spotless. I hope to return for an inspection soon .Thanks for making us feel comfortable and welcomed.
-
May 2023 by Ryan Nowlan
The JCL team was honest and flexible when I had my car towed in for a broken engine belt. I also asked they do my inspection at the time since it was expired at EOM, and they did the inspection first and notified me it failed. They knew the work needed would be costly and I might have wanted to hold off on any belt repairs since the car might be a lost cause. It was reassuring that they had might best interests in mind, and gave us time to make a decision. The conversation with their team was friendly, honest, and flexible, and I really appreciated how the whole situation was handled. I’ll be returning there for all my auto maintenance needs.Service: Auto maintenance
-
May 2023 by S & S RV Adventures
I only take my Mercedes to JCL. They really know what they're doing... fix your car quickly at a reasonable price with a friendly demeanor. After the horrible experience I had with Mercedes of Lehigh Valley, I can't recommend JCL highly enough
-
April 2023 by Derek J Lang
I've heard good things about JCL from friends and customers of mine, but I own my own independent auto repair shop and have a relatively new BMW so I haven't had the opportunity to experience JCL first-hand.Today, unfortunately, my shop had an issue with a customer's vehicle after our repair. We called JCL just to schedule an appointment for them to diagnose it, but the service writer and a tech tried to talk us through a few things to check first. None of those suggestions worked (but were greatly appreciated), so we had it towed to JCL. We were shocked when they called back this same afternoon with a diagnosis and repair, and we were able to pick it up same-day.I can't praise them highly enough for helping us, getting it looked at so quickly, and charging a very reasonable amount of money. Going forward I have complete faith in referring my own customers to JCL for work we're not able to do, and one day they'll see my personal vehicle.
