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November 2023 by Wantsanewvehicle C.
I've been using a competitors car wash for a while now. However, their tire shine is very inconsistent with how it works. Also, with the competitor you can only wash once a day with their unlimited plan. Coates says you can do as many times are you want - this would be nice as I wash my vehicle in the morning. If it rains and I drive through it and then it drys out during the day, or I drive down a dirt road during the day, then my vehicle is now dirty and I can't fix it until the next day. Coates would solve this issue from the sounds of it.The other day, I stopped in and signed up for an unlimited membership. I then used the wash once. I was not happy with the service (did not appreciate them using manual brushes on my car [especially when it was not really that dirty- I could maybe see if it was really dirty and you should ask the customer first as I don't think most people would want that], the air freshener they give you has very little smell to it that maybe last 2 minutes after being opened, the 'brushes' in the wash are not brushes at all- they are these basically really heavy cloths that hang and swing back and forth hitting your car [maybe it works? but any dirt is just going to get on them and stay there unlike the other wash that has soft brushes that spin and fling any dirt off due to centrifugal force], the car wash itself is obviously very old and run down [parking lot in terrible shape with potholes], products used leave stains on glass that have to be scrubbed off, no towels for drying [and it wasn't even busy]).Also, when I signed up (which is a hassle in itself, you have to go inside and write down your info and then they come put a sticker on your windshield- the other wash you just drive up to the gate and the friendly person there signs you up and it takes about 20 seconds and then the cameras just read your plate every time you come) the guy who took my card inserted it and then said it didn't work, another employee gave him some kind of card which he then used in the machine, and then he ran my card again saying it didn't work the first time. I called and spoke to a lady to let her know I was not happy with the service and her reply was "Okay, we will cancel it and you won't be charged." Looking at my credit card statement, I WAS charged twice, and one of them was refunded. I called again today and was told "we canceled your membership, you won't be charged again. You were charged for one wash at $22". Wtf? At least let me keep the whole month if you're going to charge me anyways.Go up the road and hit up modwash, they have many more locations that your membership works at. Each location is always clean, friendly staff, different air freshener scents to pick from, always a nice supply of towels, etc.
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August 2023 by Spacetrucker 1
Only real complaint I have is when they are doing the hand-brush scrubbing they never do my mirrors. Overall a very good place; equipment is well-maintained, employees are polite and appear to be diligent, they might want to tend to the floor mat cleaner (occasionally seems to not work properly).
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June 2023 by Beth Summerville
Great car wash! Good, friendly workers & cost includes use of interior vacuums and free mat washing/drying! Monthly unlimited membership is $24.99. Different single-pay options, too.
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May 2023 by Patricia Cory
A little pricey, but they do a fantastic job! The supplies outside for you to use to detail your vehicle after the wash are great.
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May 2023 by David Montenegro
New management. Clean, professional, and efficient. My wife loved their work.
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February 2023 by Jennifer
I got a free wash, but they regular prices are a little on the high end. It's not much higher than others in the area, though.The wash was great and it made my car smell and look so clean! I may be back!
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January 2023 by Rob Rossi
Free vacuums are a bonus we got offered the unlimited package with the top wash package , free Matt washi.g and 3 oil changes per year for free with conventional or 40 bucks for synthetic oil it was 38 a month that's the best deal around wash does a decent job employees are friendly
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October 2022 by Todd Klumph
This location has a completely professional staff. Always helpful from beginning to end and the wash does a great job.Services: Auto interior vacuuming
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October 2022 by Robert Mihalcin
Very friendly staff. I'm impressed how clean and spot free my vehicle was afterwards.
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July 2022 by Deborah Wasko
Great place, cleans cars better than any others around!
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July 2022 by James Meyer
It was a pleasant experience. Two staff members personally pre-wash your car, guide you in and make sure everything is set before sending you on your way, brushes soap and those flap things take turns on your car, a final rinse off, and then you're dried off by Jet Engine strength air blowers (don't worry, your car might rattle during the process. The car in front of me shook, and so did mine). When the light turns green you are all done. Thank you Coates Car Wash.
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July 2022 by ronald hinkle
Great service. They scrub down the front of my 6.5 foot high truck prior to running it through the auto car wash. $21 gets you a liquid rinsed wax. The wash did ok but the tire scub was not the best. My chrome wheels needed wiped down after. They provide free vacumes, tools to dry off and window cleaner for windows. Vacumes were ok but nozzle did not fit into tight areas. All in all with a couple tweaks this could be a 5 star easily.
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June 2022 by DAvid Kudary
Great car wash free vacuums towels to do extra drying and window cleaner
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March 2022 by shane mccuskey
Had a free car wash from a friend , I'm glad I used it highly recommended.. great car wash !
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February 2022 by John Cassity
Nice car wash, this one always makes my car look awesome!
