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December 2023 by 740dexter
Kamal has been the best. He is very helpful ever time I come in. Definitely recommend going in to see him.
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September 2023 by Gregory Watterson
Cricket Wireless: Where Communication Meets FrustrationPicture this: you're desperately trying to make a phone call in the Mercer County area of PA, but all you hear is that dreaded sound of silence. You look at your phone, silently cursing Cricket Wireless for their poor coverage. Unfortunately, this scenario is all too familiar for me, which is why I can only give Cricket Wireless a two-star review. And no, it's not because they have a cricket as their mascot. In fact, I find that rather charming. It's the inflated prices and lackluster coverage that have me dialing disappointment.Let's address the elephant in the room: the prices. They are like a never-ending game of hide-and-seek, except you're always seeking, and they're always hiding. You'd think their plans are classified documents, hidden away in a top-secret bunker. And when you finally find the prices, you're left feeling like you just paid a month's mortgage to make a simple phone call. I mean, who needs food, right? Keeping in touch with loved ones is way more important.But that's not the only issue. Their coverage in Mercer County is about as reliable as a politician's promise. One minute you're chatting away, laughing with friends, and the next minute you're left shouting into the void while searching for a signal like a desperate castaway on a deserted island. Trust me, I've done my fair share of singing "Can You Hear Me Now?" with no response. It's as if Cricket Wireless thinks that communication is meant to be a mysterious labyrinth, just to spice things up.In conclusion, Cricket Wireless may have a cute mascot, but it falls short when it comes to delivering reliable coverage and affordable prices. So, if you enjoy feeling like you're exploring uncharted territories without any means of communication, this is the provider for you. But for the rest of us who value clear connections and reasonable prices, it may be time to hop on a different wireless cricket wagon.
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September 2023 by G
Cricket Wireless: Where Communication Meets FrustrationPicture this: you're desperately trying to make a phone call in the Mercer County area of PA, but all you hear is that dreaded sound of silence. You look at your phone, silently cursing Cricket Wireless for their poor coverage. Unfortunately, this scenario is all too familiar for me, which is why I can only give Cricket Wireless a two-star review. And no, it's not because they have a cricket as their mascot. In fact, I find that rather charming. It's the inflated prices and lackluster coverage that have me dialing disappointment.Let's address the elephant in the room: the prices. They are like a never-ending game of hide-and-seek, except you're always seeking, and they're always hiding. You'd think their plans are classified documents, hidden away in a top-secret bunker. And when you finally find the prices, you're left feeling like you just paid a month's mortgage to make a simple phone call. I mean, who needs food, right? Keeping in touch with loved ones is way more important.But that's not the only issue. Their coverage in Mercer County is about as reliable as a politician's promise. One minute you're chatting away, laughing with friends, and the next minute you're left shouting into the void while searching for a signal like a desperate castaway on a deserted island. Trust me, I've done my fair share of singing "Can You Hear Me Now?" with no response. It's as if Cricket Wireless thinks that communication is meant to be a mysterious labyrinth, just to spice things up.In conclusion, Cricket Wireless may have a cute mascot, but it falls short when it comes to delivering reliable coverage and affordable prices. So, if you enjoy feeling like you're exploring uncharted territories without any means of communication, this is the provider for you. But for the rest of us who value clear connections and reasonable prices, it may be time to hop on a different wireless cricket wagon.
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August 2023 by Bryce Marker
Had a very tiring day getting some issues fixed, Kamal was amazing and had me fixed up in 15 min or less! He needs a raise!
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May 2023 by Jennifer Springer
Ayushma was absolutely wonderful in helping my partner and I add a line to our account! She was very knowledgeable professional and friendly! We love Cricket and always recommend it to everyone else!
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April 2023 by Jennifer Springer-Ruprt (Jen Springer)
Ayushma was absolutely wonderful in helping my partner and I add a line to our account! She was very knowledgeable professional and friendly! We love Cricket and always recommend it to everyone else!
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November 2022 by Joseph Trolio
Happy with the service. Understood everything
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October 2022 by Michael Peluso
The Hermitage location is great! Sam helped us set up my daughter’s new iPhone 14 Pro Max and he was super helpful and a very nice person! I highly recommend this location!
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October 2022 by Jesse Rosales
I have been dealing with this store for a few years now and Sam in particular, he is a great asset to Cricket wireless, I highly recommend him!
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September 2022 by Sampada Dhungana
Today I went to buy a phone in the store. I was quite impressed by the service and ambience of the store.
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August 2022 by Albert Reiter
Sam working there is an awesome guy. He is very smart, polite, patient, knowledgeable and very willing to help. He is by far one of the best salesperson I have ever met. Cricket is great and so the service. I recommend everyone to go and see cricket wireless Hermitage.I am very happy.
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August 2022 by Monica Templeton
Raj is great, helped me get a deal. Funny and loved helping me through the process. Best cricket store to be at.
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July 2022 by Nancy Wilson
Cricket Wireless in Hermitage, PA is THE BEST! "Rita" deserves special recognition for her superb & outstanding customer service skills.! She is so friendly, helpful & accommodating. Rita goes above and beyond for her customers! I ♥️ this place!
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April 2022 by Lisa Aikens
Purchased a phone for my son to replace his broken one. Didn't have his SIM card with me at the time of purchase. Unfortunately I ran into trouble getting it to work when I got home. Went back to the store today and I was helped by a great associate. He has always been so helpful anytime I have gone to the store. Thank you for being so kind and friendly!! Love the service at this store.
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February 2022 by Jim Hollywood K
Great place and friendly staff. Very helpful and knowledgeable. Sam is the best..